Theresa Pearson
Lynnwood,WA
Summary
Diligent and reliable professional that is seeking a job where I can grow, and make a difference within an organization.
Overview
13
13
years of professional experience
Work History
Teller
BECU
Everett, WA
04.2025 - Current
- Processed transactions accurately and efficiently to enhance customer satisfaction.
- Assisted customers with account inquiries, providing clear and informative responses.
- Maintained cash drawer integrity through diligent balancing and reconciliation practices.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Leasing Manager
Apartment Management Consultants (AMC)
Everett, WA
10.2018 - 03.2024
- Advertising available properties and conducting property tours as part of marketing activities
- Maintaining and storing documentation
- Leased apartment homes including the sale, move in cost calculations, and generating customized lease agreements
- Marketing and social media management for the property, as well as resident retention events
- Responsible for residents' rent transactions in person and online, including check scanning
- Screening prospective tenants for approval
- Customer service and internal/external communications
Barista
Tully's Coffee Shops
Everett, WA
01.2016 - 01.2017
- Food and complex, personalized beverage preparation
- Working location register and handle payment transactions
- Clean and sanitize work areas
- Work appropriately under pressure in a fast-paced environment
- Delivered excellent customer service
- Helping other staff members and working as a team in order to serve the guests in the best possible way
Lead Teacher
Kids Country
Everett, WA
01.2013 - 01.2016
- Directed and executed all curriculum and skill building for children ages 3 to 4 such as math, language, and science skills
- Attend children's basic needs by making sure they are fed and dressed and change diapers/pull-ups when required (Early Preschool)
- Instruct children in activities designed to promote social, physical, spiritual, emotional and intellectual growth
- Prepare and maintain an interesting, inviting, and organized classroom
- Observe and evaluate each child's performance, behavior, social and cognitive development and physical health. Inform parents of a child's progress through Parent/Teacher conferences and regular communication
Education
High School Diploma -
Mariner High School
Everett, WA01-2013
Skills
- Microsoft Office Suite
- Money Handling
- Leasing & Contracts
- Customer Service
- Expert in AIM, On-Site, and Tenant Tech Systems
- Creative Skills
- Interpersonal Skills
- Curriculum Creation
- Social Media Management
- Problem Solving
- Transaction Processing Accuracy
- Compliance, Banking Laws, and Regulations
- Accounting Systems and Software
Timeline
Teller
BECU
04.2025 - Current
Leasing Manager
Apartment Management Consultants (AMC)
10.2018 - 03.2024
Barista
Tully's Coffee Shops
01.2016 - 01.2017
Lead Teacher
Kids Country
01.2013 - 01.2016
High School Diploma -
Mariner High School