Theresa Shaw
Lewiston,ME
Summary
Experienced in supporting individuals with intellectual and developmental disabilities, with over 2 years at Support Solutions. Progressed from Direct Support Professional to Program Manager and Residential Coordinator, demonstrating leadership, adaptability, and a commitment to fostering growth in others; skills highly applicable in a Teachers Assistance position.
Overview
2
2
years of professional experience
Work History
Residential Coordinator
Support Solutions
Auburn, ME
03.2025 - 07.2025
- Facilitated communication between residents, families, and staff members.
- Supervised, mentored and evaluated multidisciplinary staff; managed scheduling and on-call support.
- Oversaw and coordinated care, support and services for each individual living in assigned residences and delivered on-site guidance to direct-care professionals.
Program Manager
Support Solutions
Auburn, Maine
06.2024 - 03.2025
- Supervised and supported staff delivering person-centered services to individuals with developmental and intellectual disabilities.
- Managed scheduling, training, performance evaluations, and provided coaching and discipline as needed.
- Identified areas for improvement through regular review of processes and procedures.
- Attended service planning meetings and maintained accurate documentation.
Direct Support Professional
Support Solutions
Auburn, Maine
01.2023 - 06.2024
- Assisted individuals with daily living activities and personal care.
- Supported clients in developing social and communication skills.
- Implemented behavior support plans to promote positive interactions.
- Documented client progress and maintained accurate records.
Education
Associates Degree - Business Administration And Management
Central Maine Community College
Auburn ME05-2024
High School Diploma -
Lewiston High School
Lewiston ME06-2022
Skills
- Leadership Skills
- Empathetic
- Time Management
- De-escalation Skills
- Strong Written and Communication Skills
- Organized
Accomplishments
- Phi Theta Kappa Honors Society - member
- National Honors Society - member
Social Media
- Tiktok; @pretty.girl.theresa
Timeline
Residential Coordinator
Support Solutions
03.2025 - 07.2025
Program Manager
Support Solutions
06.2024 - 03.2025
Direct Support Professional
Support Solutions
01.2023 - 06.2024
Associates Degree - Business Administration And Management
Central Maine Community College
High School Diploma -
Lewiston High School
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