THERESA WELCH,RN
Ankeny,Iowa
Summary
Results-driven professional with extensive experience in healthcare administration, business development and organizational leadership. Proven ability in managing healthcare operations and compliance with healthcare regulations.
Overview
29
29
years of professional experience
Work History
Director of Business Development
Select Specialty Hospital
03.2025 - Current
- Develop and execute market-specific business development plans based on admission trends, competitive analysis, and service line performance.
- Built and maintained strong relationships with hospital leadership, discharge planners, and clinical teams to position the hospital as the preferred post-acute provider.
- Collaborate with clinical, operations, and corporate teams to align growth strategies with quality, compliance, and patient outcomes.
Executive Director
Inner Visions Healthcare
04.2018 - 03.2025
- Led a team of 13 full time staff members and 30+ volunteers across 2 clinics in the Des Moines and West Des Moines area and managed a $1.5 million dollar budget.
- Spearheaded the opening of a 2nd clinic and the expansion of another clinic which led to doubling the number of patients served.
- Established strong relationships with donors, enhancing the organization's position and securing end of the year revenue in a positive position.
Supervisor, Complex Care Manager
AmeriHealth Caritas of Iowa
Des Moines, Iowa
01.2017 - 12.2017
- Employment management of RN and Mental Health professionals
- Review of member information to determine eligibility and what healthcare needs members may need
- Coordinate services for Hepatitis C members
- Member and staff education
- Assist with orientation and mentoring of new employees
- Implemented a disease management program
Executive Director and Administrator
Spirit Home Healthcare
Urbandale, Iowa
11.2016 - 01.2017
- Employment Management of multiple service lines
- Management of business development, advertising, marketing and recruitment
- Responsible for all clinical decisions as well as all education and oversight of quality assurance.
- Development of all policies and procedures
- Budget evaluation
Director of Patient Services
Saint Jude Hospice/St. Croix Hospice
Ankeny, Iowa
02.2014 - 09.2016
- Employment management of multiple service lines
- Communication with families in conjunction with case managers having end of life discussions
- Responsible for new employee orientation and mentoring
- Responsible for all clinical decisions as well as all education and oversight of quality assurance for Ankeny Branch
- Responsible for budget for Ankeny Branch
- Responsible for site surveys with DIA and CHAPS
Complex Care Manager
Coventry Health Care/Aetna
Urbandale, Iowa
05.2011 - 02.2014
- Responsible for reviewing and approving admissions based on clinical documentation for members seeking admission to skilled nursing and rehab facilities as well as home care and hospice
- Review of clinical documentation to determine approval or denial based on plan benefits for commercial members and CMS regulations for Medicare Advantage members needing continued stay in skilled nursing facilities or acute inpatient rehab facilities
- Education of new case managers on CMS regulations and plan benefits
Director of Clinical Services/Clinical Manager
Iowa Home Care
West Des Moines, Iowa
04.2010 - 05.2011
- Responsible for all clinical decisions as well as all education and oversight of quality assurance department for the corporation
- Employee management of over 30 nurses and social workers as well as overseeing the management of 90 home health aides in the West Des Moines office
- Development of clinical policies and procedures
- Responsible for orientation of new clinical employees
Clinical Manager/Team Leader/QA Partner/Admission Nurse/Skilled Case Manager
Iowa Health Home Care
Urbandale, Iowa
12.2002 - 04.2010
- Responsible for overseeing day to day management of over 70 RN case managers, Physical Therapists, Occupational Therapist and Medical Social Workers
- Provide leadership to ensure effective office and field operations by optimizing performance and continually improving patients' quality of care
- Assist staff in planning for outcome driven care and prevention of adverse effects
- Assure integration of Performance Improvement activities with the compliance plan
- Admissions for patients needing care in their home utilizing all insurance plans including self-payment, Medicaid and skilled care for Medicare patients
- Skilled care in the home of patients providing personal care, wound care, disease management and education.
- Budget collaboration
Pharmaceutical Sales Representative
Innovex Inc. (Schering)/Novartis
New Jersey
12.1999 - 11.2002
- Top Sales performer in district each month
- Launched new product and new indication for a product
- Assisted in orienting supplemental representative to new territory
- Implemented tools to screen for Hepatitis C in primary care offices
Clinic Manager
University of Osteopathic Medicine and Health Sciences-Podiatry Clinic
Des Moines, Iowa
07.1997 - 12.1999
- Supervision of all clinical employees
- Education of 3rd year podiatry students on clinic policies and procedures
- Evaluated medical and office equipment needs, prioritize and recommended purchases within budgetary constraints
Education
Sexual Assault Nurse Examiner -
University of Iowa
06-2006
Degree in Nursing - Nursing
Mercy College of Health Sciences
05-1994
Associate Degree of General Studies - undefined
Des Moines Area Community College
05-1994
ADDITIONAL INFORMATION
- Appointed to the Board of Directors of Vibrant Home Care, 2017
- Completed Executive Director Institute at Nonprofit Connect, 2023-06-01
- Completed Financial Institute at Nonprofit Connect, 2024-04-01
Timeline
Director of Business Development
Select Specialty Hospital
03.2025 - Current
Executive Director
Inner Visions Healthcare
04.2018 - 03.2025
Supervisor, Complex Care Manager
AmeriHealth Caritas of Iowa
01.2017 - 12.2017
Executive Director and Administrator
Spirit Home Healthcare
11.2016 - 01.2017
Director of Patient Services
Saint Jude Hospice/St. Croix Hospice
02.2014 - 09.2016
Complex Care Manager
Coventry Health Care/Aetna
05.2011 - 02.2014
Director of Clinical Services/Clinical Manager
Iowa Home Care
04.2010 - 05.2011
Clinical Manager/Team Leader/QA Partner/Admission Nurse/Skilled Case Manager
Iowa Health Home Care
12.2002 - 04.2010
Pharmaceutical Sales Representative
Innovex Inc. (Schering)/Novartis
12.1999 - 11.2002
Clinic Manager
University of Osteopathic Medicine and Health Sciences-Podiatry Clinic
07.1997 - 12.1999
Associate Degree of General Studies - undefined
Des Moines Area Community College
Sexual Assault Nurse Examiner -
University of Iowa
Degree in Nursing - Nursing
Mercy College of Health Sciences