Therese Mieko Zarubin
Broken Arrow,OK
Summary
Innovative problem solver proficient in bridging client challenges with industry compliance, utilizing empathetic communication skills with attention to policy details.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Realtor
Coldwell Banker
Broken Arrow , OK
04.2018 - Current
- Adhere to industry Policies and Procedures.
- Conduct studies of real estate market fluctuation and its effect on property valuation.
- Complete detailed documents.
- Facilitate communication between clients, realtors, inspectors, loan officers, appraisers, title companies, brokers, photographers etc.
- Collaborate with clients and professionals to facilitate smooth real estate transactions.
- Resolve challenges to ensure client satisfaction and transaction closure.
- Practice active listening in client consultations to accurately assess and address client needs.
- Provide support to clients during challenging moments that arise during real estate transactions.
- Guide clients through real estate processes, enhancing their understanding and confidence.
- Advocate for clients.
Realtor
Keller Williams
Broken Arrow , OK
06.2014 - 04.2018
- Performed similar tasks as described in Coldwell Banker experience.
Massage Therapist
Dr. Colpitts Wellness Center
Tulsa, Oklahoma
01.2009 - 05.2010
- Filled in at the front desk.
- Scheduled appointments.
- Managed incoming phone calls.
- Assisted patients with payments.
- Filed insurance.
- Organized and prepared items for shipment to patients.
Education
Associate of Arts - Liberal Arts
Tulsa Community College
Tulsa08-2026
Real Estate Certificate - Real Estate
Tulsa Real Estate School
Tulsa, OK05-2014
Some College (No Degree) - Consumer and Family Studies
San Francisco State University
San Francisco, CASome College (No Degree) - Music
Santa Barbara City College
Santa Barbara, CASome College (No Degree) - General Education
University of California, Santa Barbara
Santa Barbara, CASkills
- Effective Communication
- Regulatory Compliance
- Customer Service
- Collaborative Problem Solving
- Active Listening
- Research
Certification
Oklahoma Real Estate License
Volunteer
Clarehouse - Front Desk Receptionist Volunteer
Tulsa, OK
05/2023 - 12/2023
· Greeted visitors
· Answered phone calls and directed inquiries to appropriate staff members.
· Maintained a clean and organized front desk area for a welcoming environment.
· Ensured confidentiality of guest information in all interactions and records.
Timeline
Realtor
Coldwell Banker
04.2018 - Current
Realtor
Keller Williams
06.2014 - 04.2018
Massage Therapist
Dr. Colpitts Wellness Center
01.2009 - 05.2010
Associate of Arts - Liberal Arts
Tulsa Community College
Real Estate Certificate - Real Estate
Tulsa Real Estate School
Some College (No Degree) - Consumer and Family Studies
San Francisco State University
Some College (No Degree) - Music
Santa Barbara City College
Some College (No Degree) - General Education
University of California, Santa Barbara