THI HONG NHUNG LE
Medical assistant
Garden Grove,USA
Summary
Dedicated Medical Assistant, skilled in patient care and clinical efficiency. Experienced in managing patient scheduling, and maintaining confidentiality. Committed to providing exceptional customer service and fostering positive relationships. Proven ability to multitask effectively in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Medical Assistant
OC Vascular & Endovascular Surgery Center
Fountain Valley, CA
06.2024 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Managed patient scheduling and maintained appointment records efficiently.
- Coordinated with insurance companies for pre-authorizations and referrals effectively.
- Maintained cleanliness and organization within the clinical environment consistently.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
Medical Student
Can Tho University of Medicine and Pharmacy
Can Tho
10.2020 - 10.2023
- Collected patient data through interviews and medical records review.
- Provided support to clinicians by updating patient charts and other documents.
- Monitored the progress of patients throughout their treatments.
- Documented patient concerns in medical records for physician review.
- Observed physicians during clinical rounds for hands-on experience with patients.
- Maintained a high level of confidentiality when dealing with sensitive information.
- Adhered strictly to safety protocols while working with hazardous materials.
- Attended lectures and seminars to gain knowledge of medical science.
Student
Orange Coast College
Costa Mesa, CA
06.2025 - Current
- Communicated effectively with instructors regarding academic concerns and inquiries.
- Organized notes and study materials for effective information retention.
- Maintained consistent attendance.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Engaged in continuous learning through summer courses and enrichment programs.
- Managed time effectively to balance academic, extracurricular, and personal responsibilities.
Cashier
Burlington
Huntington Beach, California
06.2024 - 07.2024
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions using point-of-sale systems.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints swiftly to enhance satisfaction.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Waitress
ZZ HOTPOT HOUSE
Garden Grove, CA
02.2024 - 05.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed cash register, processing payments and handling transactions smoothly.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Biology
Orange Coast College
High School Diploma -
Phu Quoc High School
08.2020
Skills
- Patient scheduling
- Medical terminology
- HIPAA compliance
- Electronic health records
- Effective communication
- Attention to detail
- Patient Care
- Clinical Documentation
- Insurance coordination
- Conflict resolution
- Team collaboration
- Co-payment collection
- Telephone etiquette
- Referral verification
Languages
English
Full Professional
Vietnamese
Native/ Bilingual
Education
true,other
Timeline
Student
Orange Coast College
06.2025 - Current
Medical Assistant
OC Vascular & Endovascular Surgery Center
06.2024 - Current
Cashier
Burlington
06.2024 - 07.2024
Waitress
ZZ HOTPOT HOUSE
02.2024 - 05.2024
Medical Student
Can Tho University of Medicine and Pharmacy
10.2020 - 10.2023
Biology
Orange Coast College
High School Diploma -
Phu Quoc High School
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