Thiago Eckel
San Diego,CA
Summary
Dedicated and adaptable professional committed to delivering exceptional customer service in the service industry. Eager to embrace new opportunities and continuously seek innovative ways to enhance skills and knowledge.
Overview
9
9
years of professional experience
Work History
Bartender and Server
Texas de Brazil
01.2023 - Current
- Worked in a Brazilian steakhouse where skills like communication, awareness and dealing with pressure are essential.
- Managed bar inventory, ensuring an efficient stock level.
- Trained new staff, both as server and as bartender.
- Good experience with wines and its different types.
- Cultivated strong relationships with repeat customers, engaging in friendly conversations and memorizing drink orders to make sure they keep coming back.
Military
Brazil Army
01.2020 - 01.2022
- Managed high-pressure environment daily, committed to long hours daily and handled constant tasks efficiently, where I learned the importance of doing everything as best as you can as fast as you can.
- After 1 year, got promoted to 2 Artillery Lt. where I had to lead at least 30 more military in daily training and activities
- Skilled at working independently and collaboratively in a team environment.
Costumer Support
Delphus Software
01.2018 - 01.2020
- Standard customer support, picking up calls, solving small problems and managing schedule.
Education
Bachelor - Civil Engineering
Pontifícia Universidade Católica (PUC-RS)
Brazil01.2022
Skills
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Teamwork and professionalism
- Fast learner
Timeline
Bartender and Server
Texas de Brazil
01.2023 - Current
Military
Brazil Army
01.2020 - 01.2022
Costumer Support
Delphus Software
01.2018 - 01.2020
Bachelor - Civil Engineering
Pontifícia Universidade Católica (PUC-RS)