Thierno Oumar Diallo
Bronx,NY
Summary
Dedicated professional with a strong track record in transportation, sales, and customer service. Adept at time management, safety protocols, and customer satisfaction. Multilingual, with proficiency in French, Portuguese, and conversational skills in Spanish and English. Seeking to leverage skills in a dynamic and challenging environment to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Food Delivery Driver
Doordash
New York City, USA
11.2024 - Current
- Picked up and delivered food orders from restaurants to customers, ensuring accurate and timely deliveries
- Maintained communication with customers and restaurants to address special requests and resolve any issues
- Utilized GPS navigation to optimize delivery routes and reduce delivery times utilized the Doordash app to manage orders, navigate routes efficiently, and provide real-time updates to customers.
- Maintained excellent customer service, resolving delivery concerns professionally and ensuring customer satisfaction.
- Managed time effectively to complete multiple deliveries during peak hours.
- Ensured vehicle maintenance and compliance with road safety regulations.
Driver
Compagnie des Bauxites de Guinée (CBG)
Sangarédi, Guinea
11.2019 - 03.2023
- Safely transported employees to and from designated pick-up points and company premises using a company-owned mini-bus
- Planned and optimized routes to ensure timely arrivals and departures while adhering to schedules.
- Conducted daily vehicle inspections and reported maintenance needs to ensure road safety.
- Delivered professional customer service by ensuring passengers' comfort and addressing concerns effectively.
- Successfully navigated diverse routes, adapting to traffic and environmental challenges.
Sales Representative
Samben Mota Companhia
Benfica, Angola
06.2015 - 04.2019
- Sold motorbikes and promoted after-sales services to customers, achieving monthly sales targets consistently
- Assisted customers with selecting motorbike models based on their needs and budget.
- Coordinated with the service department to ensure timely repairs and maintenance for customers' motorbikes.
- Managed inventory, ensuring accurate stock levels and efficient reordering of motorbikes and parts.
- Maintained detailed records of customer interactions, sales, and service appointments.
Education
High School Diploma -
Lycee Cabral
07-2007
Skills
- Route planning
- GPS navigation
- Time management
- Vehicle maintenance
- Safety protocols
- Inventory management
- Customer service
- Conflict resolution
- Warehouse operations
- Inventory tracking
- Product handling
- Adaptability
- Multilingual
Timeline
Food Delivery Driver
Doordash
11.2024 - Current
Driver
Compagnie des Bauxites de Guinée (CBG)
11.2019 - 03.2023
Sales Representative
Samben Mota Companhia
06.2015 - 04.2019
High School Diploma -
Lycee Cabral
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