Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Cashier

Thiri Soe

Elmhurst,NY

Summary

Dynamic and dedicated professional with extensive experience in customer service at Taco Bell. Proven track record in cash handling and maintaining accurate records, while fostering strong customer relationships. Recognized for exceptional patience and empathy, ensuring customer satisfaction in high-pressure environments. Committed to excellence and reliability in all aspects of service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Tokyo Market
04.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Shift Leader

Taco Bell
04.2019 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.

Waitress

Tangra Masala Restaurant
01.2019 - 04.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor Of Science - Physics

Yangon Myanmar
Myanmar

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Cash management
  • Cash register systems
  • Payment processing
  • Product restocking
  • Refunds and exchanges
  • Cash drawer balancing
  • POS system operations
  • POS systems

Certification

Food Protection certification

ServSafe Certification

Driver License

Languages

Burmese , American English
Professional Working

Timeline

Cashier

Tokyo Market
04.2022 - 06.2022

Shift Leader

Taco Bell
04.2019 - 03.2022

Waitress

Tangra Masala Restaurant
01.2019 - 04.2019

Bachelor Of Science - Physics

Yangon Myanmar

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Thiri Soe