Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Bowen

Vestal,NY

Summary

Driven by a strong background in emergency response and retail operations, I excel in hazardous materials handling and customer engagement. At Walmart and Vestal Fire Department, I enhanced safety and sales through leadership and effective communication, achieving significant improvements in team performance and customer satisfaction. My expertise spans fire suppression techniques to optimizing warehouse efficiency, underscoring a commitment to excellence and safety. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Hardlines Team Member

Walmart
09.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Collaborated with team members to achieve monthly sales goals and improve overall store performance.
  • Participated in ongoing training programs to stay current on industry trends, products, and best practices.
  • Supported loss prevention efforts by adhering to store policies and promptly reporting suspicious activities.
  • Conducted price checks for customers as needed, demonstrating thorough knowledge of current promotions, discounts, sale events, or clearance offers available throughout the Hardlines section of the store.
  • Assisted in maintaining a well-organized sales floor, resulting in a visually appealing shopping environment for customers.
  • Built strong relationships with customers, fostering loyalty through exceptional service and personalized recommendations based on their needs or preferences.

Assistant Foreman - Firefighter

Vestal Fire Department
06.2020 - Current
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
  • Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
  • Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Assisted with regular maintenance of firefighting equipment.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Operated hoses, pumps, ladders and other firefighting equipment.

Inbound Warehouse Associate

Target
06.2022 - 08.2022
  • Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
  • Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
  • Maintained strict adherence to safety protocols, reducing workplace accidents and fostering a safe working environment for all employees.

Education

High School Diploma -

Vestal Senior High School
Vestal, NY
06.2022

Skills

  • Safety Procedures
  • Customer Engagement
  • Fire prevention
  • Fire suppression
  • Hazardous Materials Handling
  • Burning Building Entry Tactics
  • Incident Command
  • Map Reading and Navigation
  • Equipment maintenance and repair
  • Fire suppression tools operations
  • Fire Suppression Techniques
  • Leadership and supervision

Timeline

Hardlines Team Member

Walmart
09.2022 - Current

Inbound Warehouse Associate

Target
06.2022 - 08.2022

Assistant Foreman - Firefighter

Vestal Fire Department
06.2020 - Current

High School Diploma -

Vestal Senior High School

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Thomas Bowen