Thomas Broglin
West Deptford,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
Ronald Mark Associates
05.2016 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports and generated reports for company database.
- Established team priorities, maintained schedules and monitored performance.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Assisted in organizing and overseeing assignments to drive operational excellence
Crew Member
McDonald's
10.2012 - 12.2015
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Brewed coffee and tea and changed out drink station syrups.
- Operated cash register to ring up final bill and process various forms of payment
- Packaged menu items into bags or trays and placed drink orders into carriers
- Kept kitchen, counter and dining areas cleaned and sanitized
Education
High School Diploma -
Gloucester County Institute of Technology
Sewell, NJ06.2013
Skills
- Policy and Procedure Modification
- Workflow Planning
- Customer Relations
- Report Writing
- Email Correspondence
- Inventory Control
- Managing Operations and Efficiency
Certification
- Certified Forklift Trainer, Ronald Mark Associates - 11/16/22-11/16/2025
Timeline
Office Manager
Ronald Mark Associates
05.2016 - Current
Crew Member
McDonald's
10.2012 - 12.2015
High School Diploma -
Gloucester County Institute of Technology
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