Thomas Broxham
Citrus Heights
Summary
Results-driven Director of Food and Beverage with proven expertise in operational efficiency and team leadership. Committed to elevating guest experiences and enhancing profitability through strategic menu development and exceptional customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
Sierra View Country Club
Roseville, CA
07.2015 - 02.2026
- Led food and beverage operations, ensuring exceptional guest experiences and service quality.
- Developed and executed strategic initiatives to enhance menu offerings and profitability.
- Managed vendor relationships, negotiating contracts to optimize cost efficiency and product quality.
- Oversaw budgeting and forecasting processes, aligning resources with operational goals.
- Implemented staff training programs to improve service standards and employee performance.
- Analyzed customer feedback to drive continuous improvement in service delivery and menu items.
- Coordinated special events, enhancing club visibility while increasing member engagement.
- Collaborated with culinary team to create innovative dishes that align with seasonal trends and member preferences.
- Spearheaded staff development initiatives including ongoing training programs focused on customer service excellence, upselling techniques, and product knowledge enhancement.
- Coordinated seamless event execution for both small-scale gatherings and large-scale banquets or conferences.
- Ensured compliance with all health and safety regulations, maintaining impeccable inspection records throughout tenure.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
Education
Associate of Arts - Culinary Arts / Business
California Culinary Academy
CASkills
- Operational efficiency
- Hospitality management
- Allergen awareness
- Menu development
- Performance analysis
- Cost control
- Vendor negotiation
- Sanitation standards
- Food safety compliance
- Inventory management
- Budget development
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Critical thinking
- Team leadership
- Adaptability and flexibility
- Calm and pleasant demeanor
Certification
Food Handlers
RBS Certified
Building Your A-Team Graduate
Sodexo U - Graduate
Timeline
Director of Food and Beverage
Sierra View Country Club
07.2015 - 02.2026
Associate of Arts - Culinary Arts / Business
California Culinary Academy