Thomas Brynak
Medina
Summary
Dynamic leader with extensive experience in sales and emergency services. Proven track record in training and mentoring teams, enhancing collaboration, and driving performance improvements. Achievements include significant increases in customer satisfaction and successful attainment of organizational objectives.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
District Sales Supervisor
Keurig Dr Pepper, Inc.
Twinsburg
09.2019 - Current
- Led sales teams to achieve district revenue targets consistently.
- Developed strategic plans to enhance market share and customer engagement.
- Trained and mentored new sales representatives on best practices and product knowledge.
- Analyzed market trends to identify opportunities for business growth.
- Fostered relationships with key accounts to ensure customer satisfaction
- Set clear objectives and helped team members develop plans to achieve quotas.
- Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
- Monitored inventory levels at retail outlets within the district in order to ensure adequate stock availability for customers.
- Supported individual representative performance goals and division benchmarks to maximize sales performance.
- Assessed employee performance through regular reviews and documented any areas needing improvement or development.
- Collaborated with other departments, such as warehouse, routing, distribution, and operations, in order to ensure success across our circular business.
- Drive DNA on new and priority products
Firefighter
Medina Fire Department
Medina
07.2014 - Current
- Operated firefighting equipment and vehicles during emergency situations.
- Established and managed water supplies to support suppression activities.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Located victims trapped by fires, extricated and rendered first aid.
- Observed strict safety protocols to maintain personal and coworker safety.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
Firefighter/Emergency Medical Technician
Woodmere Fire Department
Woodmere
04.2004 - Current
- Responded to emergency calls and provided swift firefighting support.
- Operated firefighting equipment and vehicles during emergency situations.
- Collaborated with team members in training exercises and drills.
- Educated the community on fire prevention and safety practices.
- Performed maintenance on firefighting gear and tools regularly.
- Assisted in rescue operations during hazardous incidents and emergencies.
- Documented incident reports accurately for departmental and legal records.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Responded to emergency calls and provided immediate assistance to victims.
- Assisted in developing emergency response plans for local events and gatherings.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
Account Manager
Keurig Dr Pepper, Inc.
Twinsburg
03.2004 - 09.2019
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans to align with company and account objectives.
- Oversaw project timelines to ensure timely delivery of services.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as the main point of contact in matters relating to account concerns and needs.
- De-escalated customer interactions by providing alternative solutions to issues.
Merchandiser
Keurig Dr Pepper, Inc.
Maple Heights
03.2003 - 04.2004
- Collaborated with sales teams to optimize inventory levels and product placement.
- Assisted in training new staff on merchandising standards and procedures.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results
Education
Some College (No Degree) - Professional Firefighter and EMT
Cuyahoga Valley Career Center
Brecksville, OHSkills
- Sales strategy and market analysis
- Business development
- Conflict resolution
- Training and mentoring
- Goal setting
- Adaptability
- Sales training
- Relationship building and management
- Sales oversight
- Marketing strategy
- Sales leadership
- Goal setting and achievement
- Continuous improvement
- Closing techniques
- Self motivation
- Interdepartmental collaboration
- Verbal and written communication
- Sales quota management
- Customer relationship management
- Team leadership and account management
- Negotiation skills
- Emergency medical response
- Firefighting techniques
- Equipment maintenance
- Safety protocol adherence
- Team leadership
- Problem solving
- Incident reporting
- Advanced pre-hospital emergency care
- Fire safety
- Fire behavior analysis
- Ventilation techniques
- Fire suppression tools operations
- Self-contained breathing apparatus
- Medical assessments
- Fire pump operation
- Trauma assessments
- Life and property protection
- Vehicle extrication
- Facility and equipment maintenance
- Search and rescue techniques
Certification
Ice water rescue technician
Timeline
District Sales Supervisor
Keurig Dr Pepper, Inc.
09.2019 - Current
Firefighter
Medina Fire Department
07.2014 - Current
Firefighter/Emergency Medical Technician
Woodmere Fire Department
04.2004 - Current
Account Manager
Keurig Dr Pepper, Inc.
03.2004 - 09.2019
Merchandiser
Keurig Dr Pepper, Inc.
03.2003 - 04.2004
Some College (No Degree) - Professional Firefighter and EMT
Cuyahoga Valley Career Center