Thomas Cabot
Brooklyn
Summary
Proactive and detail-oriented, I excelled at Oheka Castle by enhancing guest satisfaction through exceptional customer service and efficient cash handling. Leveraging strong multitasking abilities, I improved table turnover rates and fostered positive relationships, significantly contributing to a welcoming and efficient dining experience.
Overview
2
2
years of professional experience
Work History
Server
Oheka Castle
05.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
High School Diploma -
Hillcrest High School
Jamaica, NY06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Supply Restocking
- Table Bussing
- Food Delivery
- Table Setting
- Food Running
- Food Inspection
- Safe Food Handling
- Positive and Professional
- Food Station Setup
- Food Safety Understanding
Languages
Spanish
Native or Bilingual
Timeline
Server
Oheka Castle
05.2023 - 12.2024
High School Diploma -
Hillcrest High School
Similar Profiles
Dina MaglioccoDina Magliocco
Controller at Oheka Catering Inc.Controller at Oheka Catering Inc.
Emily StasiakEmily Stasiak
RN, BSN Level 2 NICU at Advent Health Castle Rock/Castle Rock AdventistRN, BSN Level 2 NICU at Advent Health Castle Rock/Castle Rock Adventist
Adela KodraAdela Kodra
Licensed Nail Technician at Castle NailsLicensed Nail Technician at Castle Nails
CHRISTINA VETTERCHRISTINA VETTER
Climate Policy Associate at Georgetown Institute for Women, Peace and SecurityClimate Policy Associate at Georgetown Institute for Women, Peace and Security
Sheldon KwanSheldon Kwan
Warehouse Clerk at Thunder ExpressWarehouse Clerk at Thunder Express