Thomas Church
Moore,OK
Summary
Proven leader with a track record of operational excellence and sales growth at Connectivity Source, adept in strategic planning and team development. Excelled in recruiting, training, and leading teams to achieve top-tier performance metrics, including prestigious CS Champions recognition. Skilled in operations management and customer service, fostering environments that drive success and low attrition rates.
Overview
8
8
years of professional experience
Work History
District Manager
Connectivity Source
OKC
05.2021 - Current
- Supervised up to 11 locations to enforce high-quality standards of sales and operation.
- Instituted a Culture of Sales Process and Operational Excellence to maintain business KPI's and deliver Rev Growth, maintain Labor Budgets, and manage the P & L correctly every Month.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings and closings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- 2 Time receipient to CS Champions and Amtel Winners Circle for all inclusive yearly trip
- Maintained some of the lowest attrition through culture and process
Retail Store Manager
Wireless Vision
Layton, UT
02.2016 - 04.2021
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories monthly.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Staff, Train, Coach, Develop multiple stores as the Training location for the district
- Graduate of WVU (Multi-Unit Training Program)
- 2 time recipient of Yearly Contest and all inclusive Trip to Vision Club
- 2 Time recipient of Value Award Winner
Education
Associates of Business - Business Management
Oklahoma City Community College
Oklahoma CitySkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Goal Setting and Performance Metrics
- Operations Management
- Sales management
- Attention to Detail
- Training and coaching
- Fluent in Office and Sheets
Timeline
District Manager
Connectivity Source
05.2021 - Current
Retail Store Manager
Wireless Vision
02.2016 - 04.2021
Associates of Business - Business Management
Oklahoma City Community College