Thomas Colvin
Gilbert,AZ
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
12
12
years of professional experience
Work History
Owner / Sales Manager
Colvin Athletics LLC
Gilbert, AZ
08.2012 - Current
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Held weekly meetings with sales team to identify techniques to overcome sales obstacles.
- Resolved customer issues quickly and managed over 100 personal accounts to increase sales and meet quotas.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
Director of Training Programs
Barney Sports Complex
Queen Creek, AZ
11.2016 - 05.2019
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Managed all exempt employee coaching, training and performance improvement actions.
Education
Associate of Applied Science - Fire Service Management
Mesa Comm. College
Mesa, AZ05.2001
Skills
- Operational Records Review
- Market Trend Analysis
- Sales Program Coordination
- Staff Training and Development
- Sales Records Management
- Relationship Building
- Customer Service
- Direct Sales
- Sales Quota Management
- Sales Projections
Hunting, Mountain biking, Fitness
Love outdoor activities. Archery hunting and mountain biking are my favorite ways to spend time outside. Fitness is another great way I've found to push myself physically and mentally.
Timeline
Director of Training Programs
Barney Sports Complex
11.2016 - 05.2019
Owner / Sales Manager
Colvin Athletics LLC
08.2012 - Current
Associate of Applied Science - Fire Service Management
Mesa Comm. College
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