Thomas Costa
Lunenburg,Massachusetts
Summary
Experienced bar manager and bartender with a proven record of supervising service teams, training staff, and keeping operations organized during high-volume shifts. Strong in POS systems, cash handling, inventory control, and responsible alcohol service. Focused on smooth service, guest satisfaction, and reliable daily operations.
Overview
13
13
years of professional experience
Work History
Bartender
Tavern in the Square Inc.
Littleton, MA
11.2019 - Current
- • Provided attentive service to patrons, creating welcoming, enjoyable experience.
- • Talked with customers to learn preferences and suggest personalized drink options.
- • Handled POS orders, tabs, and payment processing during busy shifts.
- • Trained new bartenders on drink preparation and upselling techniques.
Bar Manager/General Manager
Rhumbline Restaurant
Ventura, California
05.2013 - 04.2019
- Managed bar operations for Rhumbline Restaurant's beverage program and guest service flow.
- Supervised bartenders and servers across bar, lounge, and dining room service.
- Trained staff on cocktail recipes, pour standards, and responsible alcohol service.
- Monitored inventory, ordered spirits, beer, wine, and bar supplies.
- Scheduled staff coverage for peak service, events, and late-night shifts.
- Handled guest concerns and supported smooth service during busy restaurant periods.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures.
Education
Bachelor of Arts -
UCLA
Los Angeles, CA05-1997
Skills
- POS systems
- Cocktail mixing
- Alcohol compliance
- Cash handling
- Customer service
- Bar operations
- Inventory management
- Food running
Timeline
Bartender
Tavern in the Square Inc.
11.2019 - Current
Bar Manager/General Manager
Rhumbline Restaurant
05.2013 - 04.2019
Bachelor of Arts -
UCLA