Thomas DeGroot
Albuquerque,NM
Summary
Dynamic Sales Associate with proven success at Mercedes-Benz of Albuquerque, adept at building customer relationships and enhancing loyalty. Exceptional in problem-solving and cash handling, consistently boosting sales through effective product demonstrations. Recognized for outstanding customer service and teamwork in high-pressure environments, ensuring a positive experience for all clients.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Mercedes-Benz of Albuquerque
01.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Maintained specialized knowledge of departmental merchandise to support customer questions and inform buying decisions.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
Sales Associate
Richland Chrysler Dodge Jeep Ram
10.2022 - 12.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Goddard High School
Roswell, NM05-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Exceptional customer service
- Relationship building
Certification
Mercedes-Benz EQ Training Certified
Mercedes-Benz Maybach Training Certified
Mercedes-Benz AMG Training Certified
Timeline
Sales Associate
Mercedes-Benz of Albuquerque
01.2024 - Current
Sales Associate
Richland Chrysler Dodge Jeep Ram
10.2022 - 12.2023
High School Diploma -
Goddard High School
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