Thomas Dykstra
National Federation of Independent Business
Brookfield,WI
19
years of professional experience
Organized sales strategy with strong interpersonal communication skills. Persistent prospecting ability with long term business relationship focus. Proven ability to meet and beat quota.
Seasoned professional with expertise in membership management and client engagement. Proven ability to enhance member satisfaction through personalized service and efficient issue resolution. Known for collaborative teamwork and adaptability to evolving organizational needs with skills in CRM software and customer service excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Membership Representative
5 Years 10 Months- Canvassing 3 counties to increase membership and renew current members. Door to door, one call close business model. Bonus level production.
- Increased membership sign-ups by implementing targeted outreach strategies and engaging marketing materials.
- Used consultative sales approach to understand and meet customer needs.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
Sales
3 Years 11 Months- Hired to develop territory for construction supply house. Representing Honeywell and 3M Safety Products. DeWalt, Bosch and Milwaukee power tools and accessories Weiler abrasives and cut off wheels, Norseman and Lenox cutting tools Ramset andRedhead products. Simpson Strong Tie Anchor Systems. Freud/Diablo saw blades. Tremco caulks and adhesives.
- 2018 – Year over year increase of sales 78%
- 2017 – Year over year increase of sales 86%
Sales
1 Year 7 Months- Responsible for in home presentations of exterior home remodeling projects Offerings include replacement windows, entry doors, roofing and siding. Closed $952,274 in business.
- Increased sales revenue by implementing effective field sales strategies and techniques.
Sales
10 Months- Responsible for presenting exterior home improvement projects. Home improvements sold include replacement windows, replacement windows, gutters, gutter protection and entry doors. Closed over $411,000 in business.
- Supported sales efforts by providing pre-sales assistance and post-sales follow-up as needed.
- Increased sales revenue by implementing effective field sales strategies and techniques.
Owner
6 Years 3 Months- Sales direct to trade contractors (HVAC, Plumbers, electricians, carpenters, concrete, mechanical, structural steel). Responsible for entire sales process - prospecting through billing and collections
- Product Lines – Bosch, DeWalt, Porter Cable, CGW Abrasive, Lenox Saw Blades, Powers Fastening, Ramset Redhead, Coleman Cable, GS Metals Strut, Threaded Rod, Grip-Rite Drywall and Self Drilling Screws, Diamond Core Bits, Elk River Safety
- Streamlined inventory management processes to enhance order fulfillment efficiency.
- Developed strategic marketing initiatives to increase brand visibility and customer engagement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Interacted well with customers to build connections and nurture relationships.
Education
BA - Business Administration
Skills
Goal oriented
Building relationships
Data entry proficiency
CRM software usage
Active member engagement
Written and oral communication
Relationships and rapport
Sales strategy
Prospect engagement
Time management
Attention to detail
Listening skills
Reliability
Timeline
Membership Representative
National Federation of Independent Business
10.2020 - CurrentRead More
Sales
Advanced Fastening Supply
01.2016 - 12.2019Read More
Sales
Window Depot
05.2014 - 12.2015Read More
Sales
WeatherTight Corp.
07.2013 - 05.2014Read More
Owner
Dutchman Supply, LLC
04.2007 - 07.2013Read More
Calvin University
BA from Business Administration
Read More