Thomas Edwards
Tuttle,OK
Summary
Highly motivated and self-driven sales professional with a passion for delivering exceptional customer service and maintaining a high level of professionalism. Skilled in understanding the unique needs of businesses and translating them into effective solutions that drive efficiency and profitability. With a strong background in both law enforcement and sales, brings a versatile and adaptable approach to work. Excelled in management positions at the highest levels of law enforcement, proving to be a valuable team member with the ability to anticipate the needs of customers and colleagues. Dedication to excellence recognized through multiple awards, including Verizon Wireless' Winners Circle and Coin of Excellence, as well as the prestigious Medal of Valor from the Oklahoma Sheriff's Association. Top 1% salesperson, proud recipient of the prestigious uscellular Pinnacle Club award for 2024.
Overview
21
21
years of professional experience
Work History
Solution Sales Executive
Uscellular
09.2022 - Current
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
- Collaborated with cross-functional teams to ensure seamless solution delivery and customer satisfaction.
- Negotiated favorable contract terms that balanced company profitability with client satisfaction.
- Maximized lead generation by utilizing a variety of marketing channels and networking events.
- Provided exceptional pre-and post-sales support, fostering long-term customer loyalty.
- Exceeded monthly sales quotas consistently while maintaining excellent customer satisfaction ratings.
Business Account Manager
Verizon wireless
11.2018 - 09.2022
- Prospect new logos daily to support incremental growth
- Obtain a minimum of 10 set meetings weekly from prospecting
- Meet with customers on site to uncover opportunities and find 5 5+ line opportunities weekly
- Maintain accurate records in Salesforce daily
- Maintain an organized and accurate30/60 day Funnel
- Business acumen as well as product solutions and lead process
- Understand and Maintain R.O.E
- Lead blitz calls
- Create professional sales quotes for customers
Small/Medium Business Specialist
Verizon Wireless
07.2016 - 11.2018
- Prospect new logos daily to support incremental growth for retail
- Obtain a minimum of 5 set meetings weekly from prospecting
- Meet with customers on site or in store to uncover opportunities and find 2 5+ line opportunities weekly
- Maintain accurate records in Salesforce daily
- Maintain an organized and accurate30/60 day Funnel
- Partner with B2B with 25+ line deals
- Partner with and support retail to increase business acumen as well as product solutions and lead processUnderstand and Maintain R.O.E
- Lead blitz calls
- Create professional sales quotes for customers
- 2018 (as of August 9th)
- 1045 Total new activations
- 151 logos
- 612 activations from new logos
- 58.56% of lines from new logos
- Top 3 Accomplishments for 2018
- 1- 141 SMB lines by Norman setting store record - 208 total SMB lines with Norman and Walnut combined
- 2- 202 One Talk activations by Walnut Square #3 YTD for SCM as of 8/9/18- 308 total OT activation with Norman and Walnut combined
- 3- 150 Norman/Walnut combined new profile attachments for 2018
- 2017 1226 Total new activations
- 158 new logos
- 673 activations from new logos
- 54.89% of lines from new logos
- Top 3 Accomplishments for 2017
- 1- 116 SMB lines by Moore in February setting a new store record (#2 Texarhoma)
- 2- 137 SMB lines by Norman in August setting a new store record (#2 Texarhoma)
Business Expert
Texarhoma
03.2015 - 07.2016
- Able to achieve the 5 plus club set by R2BSM
- Assist other Solutions Specialist by teaching them how to close business deals
- Complete cold calls to business customers in order to obtain prospects and leads
- Continuing to build relationships with my existing business customers
- Continuing my development on other Verizon solutions
Business SME
Retail
09.2014 - 07.2016
- Specialist in maintaining SMB activities for the store
- Implement new ideas in reference to SMB
- Helped other solutions specialist close SMB deals
Keyholder
Retail
07.2014 - 07.2016
- Open and Close store
- Complete cash management
- Complete change orders
- Inventory Management
Operations Sergeant
Cleveland County Sheriff's Off
10.2003 - 01.2013
- Supervised 13 patrol Deputies
- Supervised 3 civilian Employees
- Maintained high morale within the ranks
- Conducted inventory management for all Department owned equipment including all vehicles, weapons, and ammunition
- Ensured all employees were following policy and procedures at all times
- Conducted internal investigations into misconduct by employees
- Maintained schedule for employees
- Assisted employees with task that were unfamiliar to them
- Disciplined employees for misconduct when necessary
Education
Criminal Justice -
Western Oklahoma State College
07.2002
Skills
- Cold Calling
- Salesforce
- Sales
- Prospecting
- Management
- Account Management
- CRM
- MS Office
- Powerpoint
- Inventory Management
- B2B Sales
- Outside Sales
- Forecasting
- Product management
- Pricing
- Presentation Skills
- Sales Management
- Relationship Management
- Negotiation
- Customer Relationship Management
- Inside Sales
Personal Information
- Authorized To Work: US for any employer
- Title: Senior Account Manager
Accomplishments
Oklahoma sheriffs association medal of valor recipient
2x Verion Wireless Winners circle
2024 uscellular pinnacle club award
Timeline
Solution Sales Executive
Uscellular
09.2022 - Current
Business Account Manager
Verizon wireless
11.2018 - 09.2022
Small/Medium Business Specialist
Verizon Wireless
07.2016 - 11.2018
Business Expert
Texarhoma
03.2015 - 07.2016
Business SME
Retail
09.2014 - 07.2016
Keyholder
Retail
07.2014 - 07.2016
Operations Sergeant
Cleveland County Sheriff's Off
10.2003 - 01.2013
Criminal Justice -
Western Oklahoma State College
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