As a student. I have experience in roles where I developed customer service skills. I have also worked as a laborer in construction. Some of the essential skills that I possess include:
Active listening: Paying attention to customers’ needs and concerns and providing appropriate solutions.
Communication: Effectively conveying information to customers and colleagues.
Problem-solving: Analyzing customer issues and providing prompt and effective solutions.
Flexibility: Adapting to changing customer needs and situations.
Time management: Prioritizing tasks and managing time effectively.
Overview
3
3
years of professional experience
Work History
Laborer
Hodgeman Concrete & Masonry
05.2023 - 08.2023
Improved worksite efficiency by maintaining clean and organized work areas.
Supported construction projects by assisting with equipment operations and manual labor tasks.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Associate, Golf Shop, Snack Shop and Bartender
Owatonna Country Club
05.2020 - 08.2022
Increased customer satisfaction by providing excellent service and crafting high-quality service to members.
Reduced wait times for drinks by efficiently managing and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Arts - Business Transfer Path
Riverland Community College
Austin, MN
12.2024
High School Diploma -
Owatonna High School
Owatonna, MN
06.2022
Skills
Customer Service
Highly Reliable
Cash Register Operation
Clear and Effective Communication
Food Service
Beverage Preparation
Commercial Construction Experience
Job Site Cleanup
Equipment Maintenance
Timeline
Laborer
Hodgeman Concrete & Masonry
05.2023 - 08.2023
Associate, Golf Shop, Snack Shop and Bartender
Owatonna Country Club
05.2020 - 08.2022
Associate of Arts - Business Transfer Path
Riverland Community College
High School Diploma -
Owatonna High School
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