Thomas Hanson
Minneapolis,MN
Summary
As a student. I have experience in roles where I developed customer service skills. I have also worked as a laborer in construction. Some of the essential skills that I possess include:
- Active listening: Paying attention to customers’ needs and concerns and providing appropriate solutions.
- Communication: Effectively conveying information to customers and colleagues.
- Problem-solving: Analyzing customer issues and providing prompt and effective solutions.
- Flexibility: Adapting to changing customer needs and situations.
- Time management: Prioritizing tasks and managing time effectively.
Overview
3
3
years of professional experience
Work History
Laborer
Hodgeman Concrete & Masonry
05.2023 - 08.2023
- Improved worksite efficiency by maintaining clean and organized work areas.
- Supported construction projects by assisting with equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Associate, Golf Shop, Snack Shop and Bartender
Owatonna Country Club
05.2020 - 08.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality service to members.
- Reduced wait times for drinks by efficiently managing and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Arts - Business Transfer Path
Riverland Community College
Austin, MN12.2024
High School Diploma -
Owatonna High School
Owatonna, MN06.2022
Skills
- Customer Service
- Highly Reliable
- Cash Register Operation
- Clear and Effective Communication
- Food Service
- Beverage Preparation
- Commercial Construction Experience
- Job Site Cleanup
- Equipment Maintenance
Timeline
Laborer
Hodgeman Concrete & Masonry
05.2023 - 08.2023
Associate, Golf Shop, Snack Shop and Bartender
Owatonna Country Club
05.2020 - 08.2022
Associate of Arts - Business Transfer Path
Riverland Community College
High School Diploma -
Owatonna High School
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