Thomas Hardin
Kansas City,MO
Summary
- Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves and promoting sale items.
- Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
- Reliable employee seeking position. Offering excellent communication and good judgment.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate Cashier
Walmart
Broken Arrow, OK
09.2015 - 08.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Education
GED -
Irvin High School
El Paso Texas05.1978
Skills
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- Understanding Customer Needs
- Presenting Solutions
- Responding to Difficult Customers
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Exceptional Communicator
- Customer Support
- Speaking Clearly
- Monetary Transactions
- Safe Work Practices
- End Cap Placement
References:
Phillip Adams, Wal-Mart Team Lead
918-527-1936
Zachary Frie - Wal-Mart Store Lead
918-688-8713
Brad McBryde - Wal-Mart Market Manager
918-630-2723
Timeline
Customer Service Associate Cashier
Walmart
09.2015 - 08.2022
GED -
Irvin High School
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