Thomas Hudson

Client Success leader with 11+ years in SaaS and deep experience building and scaling onboarding, engagement, and client success programs. I’ve led cross-functional teams, created scalable playbooks, and improved time-to-value, adoption, and retention across both enterprise and mid-market accounts. I bring operational rigor, a client-first mindset, and a builder’s mentality, well aligned with Deck’s need for a hands-on leader to unify and grow its client success engine.