Thomas James
St Louis,United States
Overview
7
7
years of professional experience
Work History
Transportation Dispatcher
STARR LOGISTICS / LANDSTAR
11.2022 - Current
- Increased customer satisfaction through timely communication and accurate shipment tracking updates.
- Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
- Assisted in employee training, resulting in improved dispatcher efficiency and reduced response times.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
DRIVER
STARR LOGISTICS
03.2017 - 10.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Education
GED -
LAKELAND COLLEGE
East Saint Louis, ILSkills
- Issue Resolution
- Conflict resolution techniques
- Customer Relations
- Staff Training and Development
- Route Planning
- Employee Management
- Trucking dispatching
Timeline
Transportation Dispatcher
STARR LOGISTICS / LANDSTAR
11.2022 - Current
DRIVER
STARR LOGISTICS
03.2017 - 10.2022
GED -
LAKELAND COLLEGE