Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Lankford

Laramie,WY

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at Loves Travel Stop. Skilled in cash handling and demonstrating exceptional teamwork, I have effectively increased repeat business through outstanding service and professionalism. Expert in maintaining accurate financial transactions, I embody patience and empathy, ensuring a welcoming environment for all customers.

Overview

7
7
years of professional experience

Work History

Cashier

Loves Travel Stop
09.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Crew Member

Dairy Queen Grill & Chill
04.2018 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Laramie High School
Laramie, WY
06.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Professionalism and courtesy
  • Written and verbal communication

Timeline

Cashier

Loves Travel Stop
09.2020 - Current

Crew Member

Dairy Queen Grill & Chill
04.2018 - 09.2020

High School Diploma -

Laramie High School

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Thomas Lankford