Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Leos

Midland,TX

Summary

Driven and reliable professional with a track record of enhancing customer satisfaction and streamlining order fulfillment processes at Wal-Mart Supercenter. Leveraged problem-solving abilities and effective time management to exceed performance goals. Demonstrated expertise in customer service and critical thinking, contributing to improved operational efficiency and customer experience.

Overview

5
5
years of professional experience

Work History

Garden Center Associate

Lowe’s
05.2024 - Current
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Worked outdoors in weather conditions to care for plants and serve customers.

Online Grocery Associate

Wal-Mart Supercenter
11.2019 - 05.2024
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Diploma -

Big Spring High School
Big Spring, TX

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Reliable
  • Effective time management

Timeline

Garden Center Associate

Lowe’s
05.2024 - Current

Online Grocery Associate

Wal-Mart Supercenter
11.2019 - 05.2024

Diploma -

Big Spring High School

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Thomas Leos