Knowledgeable business manager with over 16 years of experience bringing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents. Customer-centered Business Manager bringing broad background in customer relations and continuous improvement. Demonstrated skills in technologically-savvy nature and expert product knowledge.
Motivated professional offering master's degree in management. .
Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Detail-oriented and able to learn new concepts quickly. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Highly organized and proactive with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
As a business manager at Central Motors in Raynham I improved the overall profit per vehicle and product penetration per vehicle. Additionally, I helped the other business manager improve his product penetration and profit per vehicle. Finally, I help set new standards for backend profitability.
When I became finance director I established new guidelines for the business offices throughout the dealer group. I was able to stabilize all the business office and intern create professional standards by which all the business managers would follow. I became a leader for all the business managers to look to for guidance and direction.
When I first became a business manager at Central Motors I immediately initiated several changes to the business office. I started the interview process with customers. I introduced the "menu" selling system. Additionally, I streamlined products. I kept the profitable products and discarded unprofitable products. Finally, I standardized products pricing. This created immediate results in the form of profitability and product penetration.
This was my first business manager job in the auto industry. I immediately established myself as a strong and consistent business manager. I was able to use the skills I obtained from "graduate school" such as organizational skills to acclimate myself to the business office.
I started my career in the auto business as a salesperson. After a year of learning I became an effective team member. A short time lated I started to outperform my team in sales. I consistently became salesperson of the month and subsequently salesperson of the year. I consistently produced results. This led to multiple accolades and eventually a promotion to business manager.
03/07/2026
JM&A Targeted Sales Training /Targeted Business Manager Training, Foxborough, MA, 2007, 2008, 2013
Salesman of the year: 2004, 2005 and 2006
Furnished upon request