Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas McMahon

Summary

Knowledgeable industry professional with years of experience in all facets of bars and restaurants. Proven track record of enhancing customer satisfaction and training staff to deliver exceptional service by example as well as coaching. Demonstrated expertise in staff management, customer relations and every type of bar service from beer and crabs, fast paced beach bars as well as high volume fine dining atmospheres. Natural team leader with efficient multi tasking skills. Outgoing personality that excels at relations with the customer base as well as creating positive relationships with staff and co workers.

Overview

17
17
years of professional experience

Work History

Assistant General Manager

Big Fish Grill
11.2024 - Current

Bartender

Salt Air
10.2022 - 11.2024

Bartender

Sazio
11.2019 - 10.2022

Bartender

The Crabhouse
03.2017 - 10.2021

Bartender/Server

The Lighthouse
05.2008 - 11.2017

Server /Bartender

Que Pasa
04.2011 - 09.2017

Education

Wesley College
Dover,DE

Delaware Technical Community College
Georgetown, DE

High School Diploma -

Cape Henlopen High School
Lewes, DE
06-2007

Skills

  • Staff management
  • Customer retention
  • Team leadership
  • Teamwork and collaboration
  • Customer service
  • Operations management
  • Efficient multi-tasker
  • Staff training/development
  • Exceptional interpersonal communication
  • Hospitality service expertise
  • Craft cocktail preparation
  • High volume bar and restaurant experience
  • Fine dining experience

Timeline

Assistant General Manager

Big Fish Grill
11.2024 - Current

Bartender

Salt Air
10.2022 - 11.2024

Bartender

Sazio
11.2019 - 10.2022

Bartender

The Crabhouse
03.2017 - 10.2021

Server /Bartender

Que Pasa
04.2011 - 09.2017

Bartender/Server

The Lighthouse
05.2008 - 11.2017

Wesley College

Delaware Technical Community College

High School Diploma -

Cape Henlopen High School
Thomas McMahon