Thomas Ramsey
Summary
Accomplished Server Trainer at Cracker Barrel Old Country Store, adept at team member training and enhancing order accuracy. Leveraged exceptional communication skills to resolve customer concerns and prevent negative feedback.
Developed teaching and leadership skills within fast-paced restaurant environment. Demonstrated ability to train and guide teams, ensuring high standards in service and operations. Seeking to transition these skills to new field, contributing to team success and organizational goals.
Overview
3
3
years of professional experience
Work History
Server Trainer
Cracker Barrel Old Country Store
02.2023 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Grill Cook
Cracker Barrel Old Country Store
02.2023 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
No Degree - Political Science And Government
Presbyterian College
Clinton, SCHigh School Diploma -
Gaffney High School
Gaffney, SC05-2019
Skills
- Menu memorization
- Order accuracy
- Exceptional communication
- Team member training
- Safe food handling
Timeline
Server Trainer
Cracker Barrel Old Country Store
02.2023 - Current
Grill Cook
Cracker Barrel Old Country Store
02.2023 - Current
No Degree - Political Science And Government
Presbyterian College
High School Diploma -
Gaffney High School
Similar Profiles
Jamaree WrightJamaree Wright
Grill Cook at Cracker Barrel Old Country StoreGrill Cook at Cracker Barrel Old Country Store
Treona PrezzyTreona Prezzy
Assistant Restaurant Manager at Cracker Barrel Old Country Store IncAssistant Restaurant Manager at Cracker Barrel Old Country Store Inc
Shawn VanoverShawn Vanover
Host, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store IncHost, To-Go Specialist, Prep Cook, Expediter/Server Assistant at Cracker Barrel Old Country Store Inc
Russell PartridgeRussell Partridge
Server Trainer at Applebee's Neighborhood Grill & BarServer Trainer at Applebee's Neighborhood Grill & Bar
Austin SquiresAustin Squires
Server Trainer at Waldorf Astoria Arizona BiltmoreServer Trainer at Waldorf Astoria Arizona Biltmore