Thomas Ramsin
Lambertville,NJ
Summary
Dynamic server with a proven track record at Tacos Cancun Lambertville, skilled in employee training and bilingual communication. Adept at enhancing customer satisfaction through proactive problem-solving and collaboration. Recognized for fostering a positive work culture while effectively managing time and adapting to diverse team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Tacos Cancun Lambertville
Lambertville, NJ
05.2023 - Current
- Train new employees in server roles and responsibilities
- Provide adequate customer satisfaction and service
- Resolve customer concerns with patience, empathy, and professionalism
- Communicate conversationally in both English and Spanish with customers and coworkers
- Collaborate with diverse groups and team members to encourage smooth service and a positive work culture
Busser
Under The Moon Cafe
Lambertville, NJ
02.2022 - 06.2023
- Worked collaboratively with servers, food runners, hosts, and management to provide efficiency and a positive customer experience
- Demonstrated proactive problem-solving and attention to guests
- Assisted in recruiting busser and food runner staff for the establishment
- Trained new employees in both English and Spanish
- Listened and actively responded to needs of servers, bartenders, and customers
Education
Management And Labor Relations - Human Resource Management
Rutgers University- New Brunswick
New Brunswick05-2027
School of Arts And Sciences - Psychology
Rutgers University- New Brunswick
New Brunswick05-2027
Minor - Spanish
Rutgers University- New Brunswick
New Brunswick, NJSkills
- Employee Training
- Time Management
- Customer Service
- Bilingual Communication
- Easily adaptable
Affiliations
- Volunteered and assistant coached in the Lambertville West-Amwell Basketball Association for fourth, fifth, and sixth graders
- Captain of High School Football and Basketball teams
Accomplishments
- Dean's List 2024 and 2025
- National Honors Society
- Spanish Honors Society
- Honor Roll 2019-2023
Certification
- New Jersey Stamp Test Certificate
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Server
Tacos Cancun Lambertville
05.2023 - Current
Busser
Under The Moon Cafe
02.2022 - 06.2023
Management And Labor Relations - Human Resource Management
Rutgers University- New Brunswick
School of Arts And Sciences - Psychology
Rutgers University- New Brunswick
Minor - Spanish
Rutgers University- New Brunswick
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