Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Leadership Experience
Timeline
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Thomas R. Lapham

Saugus,MA

Summary

Proven leader in driving revenue expansion and building strong client relationships, with expertise in strategic negotiation and effective sales techniques. At Leaffilter North LLC, successfully led initiatives that exceeded sales targets, culminating in $1 million in sales. A diverse background in construction with the City of Boston enhances a versatile skill set that combines data-driven decision-making with practical hands-on experience. Career aspirations include leveraging this expertise to further elevate organizational success and market presence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Commercial Accounts Manager

Leaffilter North LLC
Woburn, Ma
01.2020 - Current
  • Lead Generation & Prospecting- Developed new business opportunities through networking, cold calling, and lead generation techniques
  • Engaged homeowners to assess their needs and provide customized gutter protection solutions
  • In-Home Consultations & Product Presentations: Delivered professional in-home consultations and product demonstrations, educating customers on the benefits of LeafFilter’s gutter protection systems, resulting in high conversion rates
  • Sales & Contract Negotiation: Managed the full sales cycle from lead generation to closing
  • Negotiated pricing, finalized contracts, and consistently exceeded sales targets, driving revenue growth
  • Award for Excellence: Achieved $1 million in sales, earning recognition and an award for outstanding performance in the sales department
  • Client Relationship Management: Built and nurtured long-term relationships with clients, ensuring post-sale support and fostering repeat business and referrals
  • Sales Performance Tracking: Managed sales pipeline through CRM tools, consistently meeting or surpassing monthly and quarterly sales goals
  • Reported progress and key metrics to management
  • Market Insights & Feedback: Shared feedback with leadership regarding customer needs, competitor activity, and industry trends, helping to improve product offerings and sales strategies
  • Team Collaboration: Collaborated with sales and marketing teams to share best practices and sales strategies, maximizing market penetration and revenue growth
  • Continual Learning & Development: Participated in ongoing training to enhance product knowledge and stay current with industry trends and innovations

Construction Industry Professional

City of Boston
Boston, Ma
  • Site Work & Site Preparation: Proficient in grading, trenching, and operating heavy equipment including backhoes, excavators, loaders, and Bobcats for a variety of construction projects
  • Snow Removal Operations: Over 20 years of experience in snow plowing, snow removal, and salt/sanding operations, ensuring safe access during winter months
  • Masonry Laborer/Tender: Skilled in concrete restoration, cutting, pointing, caulking, and mixing
  • Experienced with the setup and breakdown of scaffolding
  • Carpentry & Framing: Competent in rough framing, cutting, and general carpentry laboring tasks across both residential and commercial projects
  • Paving Operations: Lead roles in paving projects, including laboring, raking, and operating rollers to ensure quality and timely project completion
  • Team Leadership & Supervision: Proven leadership ability to manage and guide construction teams, ensuring safety compliance, on-time completion, and high-quality work

Education

High School Diploma -

Salem High School
Salem, MA
06-1988

Skills

  • Data-driven decision-making
  • Revenue Expansion
  • Client Relationship Building
  • Strategic Negotiation Skills
  • Effective Sales Techniques
  • Strategic Business Planning

Certification

  • OSHA, 01/01/90 - Present
  • HE-2A Hoisting Engineer License, 01/01/90 - Present
  • Valid Class D MA Driver's License, 01/01/90 - Present
  • D.O.T Medical Card, 01/01/90 - Present

Extracurricular Activities

Professional Major Modified Softball Player, Traveled the U.S. to compete in high-level professional leagues., Participated in national tournaments and league play., Demonstrated expertise in pitching, fielding, and base running., Collaborated with top-tier athletes, contributing to team success., Gained extensive travel experience, adapting to diverse team dynamics., 1991 - 2020

Leadership Experience

Coach, Mike Girardi’s Professional Baseball Academy, 2000 - 2010, Coached professional baseball camps for youths.

Timeline

Commercial Accounts Manager

Leaffilter North LLC
01.2020 - Current

Construction Industry Professional

City of Boston

High School Diploma -

Salem High School
Thomas R. Lapham