Thomas Schumacher
Green Bay,WI
Summary
Dynamic Clinical Sales Specialist with proven expertise at Medacta USA, excelling in territory management and customer satisfaction. Recognized for empowering teams at Zimmer Biomet, enhancing performance through targeted coaching and fostering collaboration. Adept at problem-solving and streamlining workflows, driving efficiency and achieving high service quality standards.
Overview
40
40
years of professional experience
Work History
Clinical Sales Specialist
Medacta USA
01.2024 - 02.2025
Team Leader
Zimmer Biomet
09.1984 - 12.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
Bachelor of Science - Biology
St. Norbert College
De Pere, WI05-1978
Skills
- Territory management
- Clinical expertise
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Clinical Sales Specialist
Medacta USA
01.2024 - 02.2025
Team Leader
Zimmer Biomet
09.1984 - 12.2023
Bachelor of Science - Biology
St. Norbert College
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