Thomas Sullivan
Hoffman Estates,IL
Summary
Results-driven manager with 4+ years of experience in food service operations. Skilled in training, mentoring, and supervising staff while supporting food safety, inventory control, and guest satisfaction. Known for resolving concerns quickly and improving team performance.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Manager
Maciano's Pizza & Pastaria
Elgin, Illinois
01.2019 - Current
- Optimized labor coverage through strategic staff scheduling to meet demand.
- Improved team readiness through training on service standards and menu procedures.
- Improved staff performance through monitoring and issue resolution.
- Strengthened team performance through coaching, mentoring, and training.
- Supported positive dining experiences by resolving guest concerns.
- Maintained food quality, safety, and sanitation compliance.
- Enhanced workflow by coordinating communication among cooks, servers, and drivers for seamless operations.
- Kept pizza, pasta, and restaurant supplies stocked through organized inventory ordering.
- Ensured operational standards through efficient execution of opening, closing, and shift-change procedures.
Education
High School Diploma -
Schaumburg High School
Schaumburg, IL06-2014
Skills
- Food safety management
- Shift management
- Operational efficiency
- Inventory control
- Training programs
- Coaching support
- Team supervision
- Customer service excellence
- Effective communication
- Problem solving
Certification
- food handlers
- managers certificate
Timeline
Manager
Maciano's Pizza & Pastaria
01.2019 - Current
High School Diploma -
Schaumburg High School