Overview
Work History
Education
Skills
Timeline
Generic

Thomas Terry

Estill,South Carolina

Overview

4
4
years of professional experience

Work History

Service Technician

Blanchard Equipment
07.2024 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
  • Inspected equipment to diagnose operational issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Technician/customer service

Jiffy Lube
09.2023 - 07.2024
  • Company Overview: Technician/customer service
  • Phone: (166) 227-9508
  • Email: store01984@jiffylube.com
  • Position: Manager of Jiffy Lube
  • Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs
  • Researched and ordered necessary parts to complete repairs
  • Communicated with customers over required or needed maintenance
  • Worked face to face with customers providing information about the work being done to their vehicles
  • Technician/customer service
  • Phone: (166) 227-9508
  • Email: store01984@jiffylube.com
  • Position: Manager of Jiffy Lube

Salesperson, Technician

Wiggins and Sons
06.2021 - 06.2023
  • Company Overview: Salesperson, Technician
  • Phone: (803) 346-2288
  • Email: wigginsandson@yahoo.com
  • Position: Owner of Wiggins and Sons
  • Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
  • Demonstrated ability to stay organized and motivated in a fast-paced environment
  • Adapted to and remained flexible in changing, fast-paced work environments
  • Worked on concrete trucks, front end loaders, forklifts and company trucks as needed
  • Operated forklifts and front end loaders
  • Salesperson, Technician
  • Phone: (803) 346-2288
  • Email: wigginsandson@yahoo.com
  • Position: Owner of Wiggins and Sons

Education

Enrolled in the heavy equipment program - heavy equipment

Lincoln Tech
Nashville, Tn
07.2024

Skills

  • Customer Service
  • Equipment Repair
  • Power Tools and Equipment
  • Installation and Repair
  • Electrical Repair
  • Residential Construction
  • Reliable employee
  • Trustworthy
  • Shows up on time
  • Mechanical tools
  • Troubleshooting skills
  • Installation and repair
  • Valid Driver's license
  • Hand tools

Timeline

Service Technician

Blanchard Equipment
07.2024 - Current

Technician/customer service

Jiffy Lube
09.2023 - 07.2024

Salesperson, Technician

Wiggins and Sons
06.2021 - 06.2023

Enrolled in the heavy equipment program - heavy equipment

Lincoln Tech

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Thomas Terry