Thomas Terry
Estill,South Carolina
Overview
4
4
years of professional experience
Work History
Service Technician
Blanchard Equipment
07.2024 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Inspected equipment to diagnose operational issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Technician/customer service
Jiffy Lube
09.2023 - 07.2024
- Company Overview: Technician/customer service
- Phone: (166) 227-9508
- Email: store01984@jiffylube.com
- Position: Manager of Jiffy Lube
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs
- Researched and ordered necessary parts to complete repairs
- Communicated with customers over required or needed maintenance
- Worked face to face with customers providing information about the work being done to their vehicles
- Technician/customer service
- Phone: (166) 227-9508
- Email: store01984@jiffylube.com
- Position: Manager of Jiffy Lube
Salesperson, Technician
Wiggins and Sons
06.2021 - 06.2023
- Company Overview: Salesperson, Technician
- Phone: (803) 346-2288
- Email: wigginsandson@yahoo.com
- Position: Owner of Wiggins and Sons
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
- Demonstrated ability to stay organized and motivated in a fast-paced environment
- Adapted to and remained flexible in changing, fast-paced work environments
- Worked on concrete trucks, front end loaders, forklifts and company trucks as needed
- Operated forklifts and front end loaders
- Salesperson, Technician
- Phone: (803) 346-2288
- Email: wigginsandson@yahoo.com
- Position: Owner of Wiggins and Sons
Education
Enrolled in the heavy equipment program - heavy equipment
Lincoln Tech
Nashville, Tn07.2024
Skills
- Customer Service
- Equipment Repair
- Power Tools and Equipment
- Installation and Repair
- Electrical Repair
- Residential Construction
- Reliable employee
- Trustworthy
- Shows up on time
- Mechanical tools
- Troubleshooting skills
- Installation and repair
- Valid Driver's license
- Hand tools
Timeline
Service Technician
Blanchard Equipment
07.2024 - Current
Technician/customer service
Jiffy Lube
09.2023 - 07.2024
Salesperson, Technician
Wiggins and Sons
06.2021 - 06.2023
Enrolled in the heavy equipment program - heavy equipment
Lincoln Tech