Experienced with customer engagement and enhancing customer satisfaction through effective communication and product knowledge. Performance history of delivering great results through dedication to working hard and successful problem solving.
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Associate
Lowe’s
Midland, MI
05.2025 - Current
Assisted customers in locating products, answering questions, and recommending solutions based on home improvement needs, enhancing overall customer experience. Maintained comprehensive knowledge of store merchandise to provide accurate information to customers, utilizing strong communication and problem-solving skills daily.
Assisted customers in product selection and provided knowledgeable recommendations to enhance shopping experience.
Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
Collaborated with team members to optimize sales strategies and improve overall store performance.
Dishwasher
M’s Cafe
Midland, MI
06.2022 - 08.2024
Loaded and unloaded dishwasher promptly to keep good stock of clean dishes. Cleaned station, mopped dining room at the end of the day, and provided excellent customer service while interacting with customers.
Operated dishwashing equipment efficiently to ensure cleanliness and sanitation standards.
Sorted and stacked dishes, utensils, and glassware for optimal drying and storage.
Maintained organized work area to enhance workflow and promote safety.
Education
High School Diploma -
Herbert Henry Dow High School
Midland, MI
05-2024
Bachelor’s Degree - Exercise Science
Saginaw Valley State University
Saginaw, MI
07-2026
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Accomplishments
Improved Midland Lowe's store number of Credit Application by successfully promoting the Lowe's credit card
Graduated high school magna cum laude
Made Dean's list at Lake Superior State University and maintained a 4.0 GPA