Thomas Perez
West Covina,California
Summary
Seeking a position with a firm with growth plans in Business Marketing. I am ready to hit the ground running. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
5
5
years of professional experience
Work History
Account Executive
Oasis Medical
01.2023 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Manage over 30 customer calls per day
- Generated growth by 10% in 3 months
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
Customer Service Representative`
Oasis Medical
12.2021 - 01.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Counselor
you're with us
08.2020 - 05.2021
- Mentored individuals with special needs
- Assist in social assimilation activities
- Reported on activities per each visit and reviewed with team all points of improvements in processes and evaluations.
Baseball Internship
Curry College
08.2018 - 03.2020
- Supported team baseball operation which included schedules, email communications and Microsoft Excel spreadsheet maintenance
- Inventory team equipment
- Prepared purchase orders for Head Coach
- Preparing formal communication with player professors for grade checks and tutoring appointments
- Interpret, analyze, and develop strategies for game preparation using statistical analysis from historical game data that included pitch by pitch tactics
- Software used for this position included Microsoft office suite, Word, Excel, and PowerPoint.
Education
MBA - Business Analytics Management
Fitchburg State University
Fitchburg, MA10.2023
Bachelor of Science - Business -
Curry College
Milton, Massachusetts05.2021
Skills
- Market Development
- Contract Negotiation
- Customer Service
- Lead Generation
- Account Planning
- Account Management
Timeline
Account Executive
Oasis Medical
01.2023 - Current
Customer Service Representative`
Oasis Medical
12.2021 - 01.2022
Counselor
you're with us
08.2020 - 05.2021
Baseball Internship
Curry College
08.2018 - 03.2020
MBA - Business Analytics Management
Fitchburg State University
Bachelor of Science - Business -
Curry College
Community Service
- Curry College, Mentor, Underclassmen Tutoring, Up to 3 students per session, Business, economics, Statistics and Writing skills., Milton, Massachusetts
- Sacred Heart Church, Peer Leader, Youth Group, Covina, California, Teach lessons, Leader meetings
- Dana Farber Cancer Institute, Volunteer, 3k run, event Coordinator, Milton, Massachusetts, Participant registration, Public speaking, announcement notifications, Raised 10K for Cancer Research
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