Thomas. Michael Holliday
Parrish,FL
Summary
Dynamic Parts Sales Manager with a proven track record at AutoZone, excelling in inventory optimization and customer loyalty enhancement. Skilled in data analysis and relationship building, I foster teamwork and promote a positive work environment. Recognized for training staff and delivering exceptional customer service, ensuring a seamless shopping experience.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Parts Sales Manager
AutoZone
Palmetto, FL
03.2024 - Current
- Managed inventory levels to optimize stock availability and reduce backorders.
- Trained and mentored sales staff on product knowledge and customer service techniques.
- Analyzed sales data to identify trends and adjust inventory purchasing accordingly.
- Fostered relationships with customers to enhance loyalty and improve repeat business.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
Education
CompTia Security Plus - Cyber Security
University of Central Florida
Orlando, FL12-2025
Cyber Defense Certificate Program - Cybersecurity
University of Central Florida
Orlando, FL04-2025
High School Diploma -
Stafford Senior High School
Stafford, VA05-2022
Skills
Customer service
Environmental awareness
Leave no trace principles
Emergency preparedness
Scout oath knowledge
Scout law knowledge
Planning
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Attention to detail
Multitasking
Collaboration and teamwork
Flexibility
Active listening
Verbal and written communication
Decision-making
Relationship building
Fast learner
Fast typing
Friendly, positive attitude
Critical thinking
Calm under pressure
Verbal communication
Problem resolution
Certification
CompTIA security plus Certification
Timeline
Parts Sales Manager
AutoZone
03.2024 - Current
CompTia Security Plus - Cyber Security
University of Central Florida
Cyber Defense Certificate Program - Cybersecurity
University of Central Florida
High School Diploma -
Stafford Senior High School