Thressa Gibbs
El Paso,TX
Summary
Dedicated Certified Lab Technician with strong organization and customer service skills. Committed to maintaining high standards of safety and quality while streamlining workflows for enhanced efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Certified Phlebotomy Technician
Department of Defense
El Paso, TX
03.2006 - Current
- Conducted routine laboratory tests, ensuring adherence to safety protocols and quality standard.
- Led initiatives for inventory management, optimizing stock levels of laboratory supplies and materials.
- Maintained documentation on tests performed in lab.
- Documented information by maintaining daily logs and equipment record
- Trained and mentored junior phlebotomists on best practices and procedures.
- Implemented quality control measures to enhance accuracy of blood collection processes.
- Developed training materials focused on improving phlebotomy techniques and compliance standards.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients. Organization, Detail-Oriented
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Addressed questions and concerns to educate patients on collection process and procedures
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
Certified Phlebotomy Technician
Thomas Hospital (now-UMC Hospital)
El Paso, TX
02.2003 - 03.2006
- I would have to input patient data and lab requisitions".
- Experience with Laboratory Information Systems (LIS), electronic medical records (EMR), accurate order entry, and resolving requisition problems.
- Implemented quality control measures to enhance sample integrity and minimize errors.
- Experienced in coordinating with external labs, verifying insurance, and managing standing orders to streamline workflows for various medical businesses."
- This involves entering patient data, processing orders, scanning, and insurance handling of different business.
Sales Associate
Walmart
El Paso, TX
07.2001 - 03.2006
- Maintained inventory accuracy through regular stock checks and organization.
- Operated point-of-sale systems efficiently, ensuring accurate transactions.
- Analyzed sales trends to inform restocking decisions and product placement strategies.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
Supervisor
Alpha Plasma Therapeutic Corporation
El Paso, TX
01.1998 - 10.2001
- Oversaw daily operations, ensuring compliance with safety and regulatory standards. Exercise judgment and discretion in evaluating eligibility criteria, verifying documentation.
- Mentored and trained staff on best practices in plasma collection processes.
- Streamlined workflows to enhance efficiency in processing plasma donations.
- Developed training materials to improve team knowledge and performance metrics. Conduct thorough and meticulous reviews of applications for the right donors,
- Implemented quality control measures to maintain high standards of product safety.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Consisted of performed donor screening(temperature, blood pressure and pluses); obtaining samples of blood using finger-stick technique, recording results, and conducting thorough record review, set up plasmapheresis equipment.
- Conduct thorough and meticulous reviews of Donors of their medical history and legible recording the information correctly on the appropriate forms and obtaining informed consent.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Associate of Science - Physical Therapy-have Not Finish
Community College El Paso,tx
El Paso, TXCertificate of Technical Studies - Nurse Assistant, EKG Tech, Certificate of Tech
Career Center of El Paso,TX
El Paso, TX05-1995
Skills
- Proficiency In Windows 2000, and in MS word, Excel, and Spreadsheet, Type 45 wpm, data entry, and outlook
- Good customer service skills,
- Well-rounding in training
- Organization, Detail-Oriented
Accomplishments
- Special Act Awards
- Awards, Performance Awards
- Certificate of Appreciation
Awards:
Certification
Certified lab Technician(Phlebotomist)
Certified Nurse Assistant
EKG Tech
Languages
English
Full Professional
Timeline
Certified Phlebotomy Technician
Department of Defense
03.2006 - Current
Certified Phlebotomy Technician
Thomas Hospital (now-UMC Hospital)
02.2003 - 03.2006
Sales Associate
Walmart
07.2001 - 03.2006
Supervisor
Alpha Plasma Therapeutic Corporation
01.1998 - 10.2001
Associate of Science - Physical Therapy-have Not Finish
Community College El Paso,tx
Certificate of Technical Studies - Nurse Assistant, EKG Tech, Certificate of Tech
Career Center of El Paso,TX