Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thu Dang

Boston,MA

Summary

Organized and motivated employee eager to apply communication skills as well as organizational skills in various environments. Seeking professional work experience to expand skills while facilitating company growth.

Overview

11
11
years of professional experience

Work History

Hostess

Four Seasons Hotel
Boston, MA
03.2023 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Maintained a clean and organized dining area.
  • Provided menus to customers and answered questions regarding menu items.
  • Accurately recorded customer information into reservation system.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Assisted servers in bussing tables when needed during busy periods.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Marketing Intern

Four Seasons Hotel
Boston, MA
09.2023 - 12.2023
  • Researched competitors' marketing strategies and tactics.
  • Assisted personnel with day-to-day marketing tasks and coordinating activities.
  • Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas.

Hostess

Bon Chon
Salem, MA
09.2019 - 08.2020
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Handled cash payments and reconciled daily transactions accurately.
  • Resolved any customer complaints or issues quickly and professionally.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.

Line Cook

Panera Bread
Andover, MA
06.2018 - 08.2019
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Monitored product freshness and rotation dates to maintain quality assurance standards.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.

Mentor Volunteer

Girl Scouts Of Eastern Massachusetts
Framingham, MA
01.2017 - 05.2017
  • Facilitated activities and discussions to promote self-reflection and personal growth.
  • Organized team building activities that foster a sense of community among participants.
  • Participated in professional development workshops related to youth development initiatives.

Mentor Volunteer

Youth Development Organization
Lawrence, MA
09.2013 - 06.2014
  • Encouraged open communication between mentor and mentee by engaging in meaningful conversations.
  • Empowered mentees to make informed decisions about their future plans and aspirations.
  • Facilitated workshops on topics such as self-esteem building, goal setting, decision making.

Education

BBA - Entrepreneurship

Salem State University
Salem, MA
05.2024

Skills

  • Reservation Management
  • Organized and Efficient
  • Adaptability and Dependability
  • Attention to Detail

Timeline

Marketing Intern

Four Seasons Hotel
09.2023 - 12.2023

Hostess

Four Seasons Hotel
03.2023 - Current

Hostess

Bon Chon
09.2019 - 08.2020

Line Cook

Panera Bread
06.2018 - 08.2019

Mentor Volunteer

Girl Scouts Of Eastern Massachusetts
01.2017 - 05.2017

Mentor Volunteer

Youth Development Organization
09.2013 - 06.2014

BBA - Entrepreneurship

Salem State University

Similar Profiles

CREATE PROFILE
Thu Dang