THU HO
San Diego
Summary
Dynamic professional with extensive experience in customer service and management, notably at San Diego Unified School District. Proven ability to streamline processes and enhance data accuracy. Skilled in Microsoft Excel and adept at problem-solving, I excel in fast-paced environments while maintaining a detail-oriented approach to tasks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sub Clerk
San Diego Unified School District
San Diego
08.2025 - Current
- Managed digital attendance databases and generated daily, weekly, and monthly attendance report
- Complied, updated, and verified attendance data, resolving discrepancies to ensure accurate records
- Streamlined record-keeping processes to enhance data retrieval
- Maintained daily attendance records for students and employees
- Communicated with parents and staff about absences, tardiness, and attendance policies to foster understanding
Manager and Barber
Star Barber
02.2022 - Current
- Calculated and processed bills and salaries for barbers, ensuring financial accuracy
- Managed bookkeeping and cash register to ensure accurate payroll and timely rent payments
- Executed end-of-day cash reconciliation to maintain financial integrity
- Resolved conflicts between workers to maintain a positive work environment.
- Trained new barber on salon procedures and customer service techniques.
- Provided barber services and assisted customers with their grooming needs.
Manager
Don Barber Shop
01.2018 - 10.2020
- Managed end-of-day cash register reconciliation
- Pay bills and approve payments
- Tracked inventory levels and ordered supplies to ensure availability
- Do barber and assist customers with hair styles and haircare products
- Recorded service income and allocated tips to employees
Receptionist
Sam’s Barber Shop
10.2015 - 12.2018
- Checked in customers at reception and provided personalized hairstyle consultations
- Calculated service fees based on customer selections and efficiently processed payments
- Recorded customer payments in financial ledger and accurately balanced cash register daily
Cashier
Cà Dao Restaurant
10.2014 - 09.2015
- Collected, recorded, and reconciled cash register to maintain financial accuracy
- Processed payments and issued receipts to ensure accurate transaction completion
- Tracked supplies and inventory to ensure timely ordering
Education
Bachelor’s degree - Accountancy
SAN DIEGO STATE UNIVERSITY
06-2018
Major - Business Administration, emphasis on Accounting
SAN DIEGO city college
05-2016
Skills
- Transaction management
- Customer service
- Microsoft Office Programs
- Excel
- Word
- PowerPoint
- Access
- Problem-solving skills
- Detail-oriented
- Organizational skills
- Quick learner
- Self-motivated
- Adaptive
- Interpersonal skills
Languages
Vietnamese
Full Professional
Certification
- Bachelor degree
Timeline
Sub Clerk
San Diego Unified School District
08.2025 - Current
Manager and Barber
Star Barber
02.2022 - Current
Manager
Don Barber Shop
01.2018 - 10.2020
Receptionist
Sam’s Barber Shop
10.2015 - 12.2018
Cashier
Cà Dao Restaurant
10.2014 - 09.2015
Bachelor’s degree - Accountancy
SAN DIEGO STATE UNIVERSITY
Major - Business Administration, emphasis on Accounting
SAN DIEGO city college