Overview
Work History
Education
Skills
Languages
Timeline
Generic

THU NGUYEN

Garden Grove,CA

Overview

3
3
years of professional experience

Work History

Sales Associate

POPMART US
03.2024 - Current
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Answered questions and assisted customers with product selection based on their needs and desires.
  • Built relationships with potential customers by providing helpful advice on product selection.
  • Watched for and recognized security risks and thefts.
  • Performed cleaning tasks, keeping store neat and organized.
  • Encouraged teamwork among staff members to achieve common goals.

Receptionist

BEE Music, Art, and Culture Center
Westminster, CA
03.2023 - 05.2024
  • Greeted visitors warmly and ensured they had a positive experience.
  • Answered calls and caller questions, and transferred to proper extensions.
  • Assisted with administrative tasks such as filing documents, copying materials.
  • Provided superior customer service by responding to inquiries in an efficient and friendly manner.
  • Kept reception and common areas clean and tidy.

Cashier, Bobarista

Feng Cha Garden Grove
Garden Grove, CA
12.2022 - 10.2023
  • Providing advice or recommendations after understanding customer needs.
  • Cross-selling and upselling products.
  • Prepared various boba drinks according to recipes.
  • Maintaining a well-organized, safe, and sanitary retail and food-preparation environment for guests and coworkers.
  • Manage inquiries and meet guest expectations.
  • Adaptable in quickly learning new recipes for specialty drinks upon request from management.

Cashier, Bobarista

Factory Tea Bar
Westminster, CA
03.2022 - 04.2023
  • Adapt at multitasking to prepare multiple orders simultaneously.
  • Performed opening and closing duties such as restocking supplies and cleaning equipment.
  • Adaptable in quickly learning new recipes for specialty drinks upon request from management.
  • Maintained cleanliness of work area throughout shift according to health department standards.
  • Developed strong customer service skills while creating custom drinks for patrons.
  • Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.

Education

Biology

Santa Ana College
Santa Ana, CA

Skills

  • Customer service
  • Fast Learning
  • Teamwork and collaboration
  • Relationship selling
  • Retail loss prevention

Languages

Vietnamese
Native or Bilingual

Timeline

Sales Associate

POPMART US
03.2024 - Current

Receptionist

BEE Music, Art, and Culture Center
03.2023 - 05.2024

Cashier, Bobarista

Feng Cha Garden Grove
12.2022 - 10.2023

Cashier, Bobarista

Factory Tea Bar
03.2022 - 04.2023

Biology

Santa Ana College
THU NGUYEN