Thuy Do
Granada Hills,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Mission Hills, CA
09.2021 - Current
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Prepared high-quality beverages by following standardized recipes and procedures.
- Trained new baristas on beverage preparation techniques and operational best practices.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Host/Server
Patxi’s Pizza
Porter Ranch, CA
07.2020 - 06.2021
- Greeted guests and managed floor operations and seating chart
- Placed customers at tables promptly to enhance dining experience.
- Providing customer service and assisting with food selections
- Provided customer service and assisted with food selections to enhance dining experience
- Checked quality and ensured orders were accurate and satisfactory
Education
Bachelor of Science - Financial Planning
California State University, Northridge
Northridge, CA05-2026
Skills
- Bilingual communication
- Cash management
- Effective time management
- Point-of-sale efficiency
- Problem Solving
- Speedy and efficient
- Efficient performance
- Active listening
- Problem Solving
- Reliable and dependable
- Customer service training
Timeline
Barista
Starbucks
09.2021 - Current
Host/Server
Patxi’s Pizza
07.2020 - 06.2021
Bachelor of Science - Financial Planning
California State University, Northridge