Yaneilyz Parrilla
Boston ,MA
Summary
Dedicated high school graduate pursuing studies in criminal justice and seeking admission to Boston EMS training. Strong communication skills and ability to remain calm under pressure enhance effectiveness in emergency medical services. Committed to community service and experienced in managing challenging situations with resilience.
Overview
1
1
Language
2
2
years of professional experience
Work History
Barista
Dunkin' Donuts
Boston, Massachusetts
11.2024 - Current
- Operated espresso machines and blenders to consistently deliver high-quality beverages.
- Prepared coffee and beverage orders for customers.
- Assisted customers in selecting menu items and provided detailed product information.
- Handled cash transactions and processed payments efficiently at the register.
- Followed health and safety guidelines to maintain food safety standards.
- Kept the coffee station and dining area clean and organized.
- Restocked coffee and beverage supplies to maintain seamless service during busy periods. and ingredients to ensure availability for customer orders.
Barista
Starbucks
Boston, Massachusetts
11.2024 - 10.2026
- Prepared and served coffee, espresso drinks, blended coffees, and teas.
- Prepared and served a variety of beverages according to customer preferences.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Engaged with customers to create positive experiences and effectively address inquiries.
- Trained new baristas on product preparation and customer service to enhance team efficiency.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained clean, organized a clean, organized work area and equipment to ensure safety and quality standards.
- Followed safety and sanitation guidelines to uphold quality standards.
- Operated the cash register accurately for customer transactions.
Education
Associate of Science - Criminal Justice
Roxbury Community College
Boston, MA05-2027
High School Diploma -
Boston Community Leadership Academy
Boston, MA05-2023
Skills
- Product knowledge
- Customer service
- Cash handling
- Team collaboration
- Workflow management
- Clear communication
- Bilingual communication
- Time management
- Speedy and efficient
- Conflict resolution
- Decision-making
- Problem-solving
- Critical thinking
- Stress management
- Communication skills
Languages
Spanish
Professional
Timeline
Barista
Dunkin' Donuts
11.2024 - Current
Barista
Starbucks
11.2024 - 10.2026
Associate of Science - Criminal Justice
Roxbury Community College
High School Diploma -
Boston Community Leadership Academy