TIA Chisholm
Orlando
Summary
Customer service experienced professional with strong communication skills and a passion for helping others. Aspiring nurse committed to providing compassionate high quality care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Esthetician
Self Employed
Orlando, FL
11.2024 - Current
- Provide customized skincare treatments including facials and corrective services while consulting with clients to assess needs and recommend appropriate care.
- Maintain a clean safe and professional environment while ensuring excellent customer service and client satisfaction.
- Manage scheduling client records and business promotion including social media and client retention efforts.
Customer Care Representative
Hilton Grand Vacations
Orlando, FL
09.2023 - Current
- Demonstrated strong communication skills to interact with customers via phone.
- Provided excellent customer service, resolving inquiries and complaints in a timely manner.
- Managed workload effectively by prioritizing tasks according to urgency or importance.
Rental Sales Agent
Westgate Resorts
Orlando, FL
08.2022 - 09.2023
- Applied selling strategies to meet weekly revenue goals.
- Explained booking fees, policies, and procedures.
- Provided excellent customer service to customers while booking there vacations.
- Built rapport with guest to promote companies missions and values.
Barista
Starbucks
Apopka, FL
03.2021 - 08.2022
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
Education
Associate of Arts -
Valencia College
04.2026
Skills
- Active listening
- Attention to detail
- Computer proficiency
- Time management
- Problem-solving abilities
- Empathy and understanding
- Telephone etiquette
- Customer Service
- Data Entry
Certification
- CPR Certified
- Certified Medical Administrative Assistant
Timeline
Esthetician
Self Employed
11.2024 - Current
Customer Care Representative
Hilton Grand Vacations
09.2023 - Current
Rental Sales Agent
Westgate Resorts
08.2022 - 09.2023
Barista
Starbucks
03.2021 - 08.2022
Associate of Arts -
Valencia College