Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIA COOKE

SAN LEANDRO

Summary

A motivated, detail-oriented professional with a passion for continuous learning and skill development. Skilled in customer communication and problem-solving, I am eager to deliver exceptional service and create positive experiences in customer service and retail roles.

Overview

8
8
years of professional experience

Work History

Sales Associate

HomeGoods
08.2025 - Current
  • Assisted customers with inquiries, providing product knowledge and enhancing shopping experience.
  • Processed transactions efficiently using point-of-sale system, ensuring accuracy in cash handling.
  • Maintained visual merchandising standards to promote seasonal displays and boost sales appeal.
  • Collaborated with team members to achieve daily sales goals through effective communication and support.

LONGSHOREMAN

ILWU
03.2022 - Current
  • Loaded and unloaded cargo from ships using a variety of equipment.

BEAUTY SPECIALIST

Ulta
11.2024 - 04.2025
  • Provided personalized beauty consultations, enhancing customer satisfaction and fostering long-term client relationships.

HIBBETT

Hibbett
04.2023 - 07.2023
  • Successfully maintained a smooth flow of operations throughout the day while managing store opening and closing responsibilities.
  • Monitored and documented sales progress while collaborating with upper management to increase sales.
  • Provided training, guidance, and support to junior staff members on daily tasks, projects, and objectives.

PET CARE SPECIALIST

PetSmart
02.2022 - 04.2023
  • Provided exceptional customer service.
  • Demonstrated product knowledge and answered customer inquiries, enhancing their shopping experience.
  • Attained the position of pet care specialist through perseverance and professional growth.

COURTESY CLERK

Safeway
03.2021 - 08.2021
  • Greeted customers and provided assistance in locating items.
  • Organized backroom areas for efficient storage of merchandise.
  • Assisted customers with product selection and answered questions about store policies.

CASHIER

The Habit Burger
06.2018 - 08.2018
  • Handled cash transactions and gained valuable customer service skills.
  • Maintained a high level of productivity by seamlessly transitioning from register duties to floor responsibilities and order fulfillment.

Education

Some College - Architecture

Chabot College
Hayward, CA

High School Diploma - undefined

Bishop O'Dowd
Oakland, CA
06-2020

Skills

  • Customer service
  • POS system operation
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Outgoing personality
  • Retail store operations

Timeline

Sales Associate

HomeGoods
08.2025 - Current

BEAUTY SPECIALIST

Ulta
11.2024 - 04.2025

HIBBETT

Hibbett
04.2023 - 07.2023

LONGSHOREMAN

ILWU
03.2022 - Current

PET CARE SPECIALIST

PetSmart
02.2022 - 04.2023

COURTESY CLERK

Safeway
03.2021 - 08.2021

CASHIER

The Habit Burger
06.2018 - 08.2018

High School Diploma - undefined

Bishop O'Dowd

Some College - Architecture

Chabot College