Tia Dayak
Armstrong Volkswagen
Vancouver,WA
Summary
Dynamic Sales and Leasing Consultant with proven expertise in customer service, effective communication, and problem-solving. Committed to delivering tailored sales recommendations and fostering long-lasting client relationships.
Work History
Certified Sales and Leasing Consultant
4 Months- Assisted clients in selecting vehicles that meet their needs and preferences.
- Demonstrated vehicle features and benefits to enhance customer understanding.
- Conducted follow-up communications to ensure customer satisfaction post-purchase.
- Collaborated with finance team to facilitate smooth leasing processes for customers.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Provided support during sales events, contributing to increased customer engagement.
- Adapted quickly to new inventory and dealership policies, enhancing overall service delivery.
- Increased customer satisfaction by providing tailored sales recommendations and thorough product explanations.
- Scheduled appointments with prospective customers in order to meet face-to-face, demonstrate features and discuss options.
- Adhered to company policies regarding ethical selling practices, ensuring a positive reputation for the dealership was maintained at all times.
- Participated in ongoing professional development initiatives to enhance skills as a Certified Sales and Leasing Consultant.
- Developed long-lasting client relationships through attentive listening and genuine rapport-building efforts.
- Delivered exceptional customer service for a seamless purchasing experience, resulting in repeat business.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma
Skills
Customer service
Problem-solving
Time management
Attention to detail
Listening skills
Multitasking
Reliability
Effective communication
Self motivation
Interpersonal skills
Professionalism
Interests
Living in the Pacific North West
I enjoy the out door life
hiking and exploring. I enjoy swimming. I like to travel especially to Europe and around the USA.
I like to drive and working for my dream car
a new BMW M4 Competition.
Timeline
Certified Sales and Leasing Consultant
Armstrong Volkswagen
04.2026 - CurrentRead More
Prairie High School
High School Diploma
Read More