Tia Dombrowski
Canton,MI
Summary
Enthusiastic candidate with practical experience in hospitality through a role as a restaurant hostess. Excels in managing guest inquiries and training new staff, ensuring high standards of service and guest satisfaction. Eager to apply strong multitasking and communication skills in a fast-paced environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Hostess
Shakers Bar and Grill Canton
Canton, MI
12.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new staff on customer service standards and procedures.
- Handled guest inquiries and complaints effectively, enhancing satisfaction levels.
- Developed rapport with regular patrons, fostering a welcoming atmosphere for repeat visits.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
Education
High School Diploma -
Plymouth High School
Canton, MI06.2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and sanitation
- POS system operations
Certification
- Certified Servsafe Management
Timeline
Restaurant Hostess
Shakers Bar and Grill Canton
12.2024 - Current
High School Diploma -
Plymouth High School