Tia Lee
Canyon,TX
Summary
Enthusiastic Front Desk Clerk skilled in guest satisfaction and operational efficiency. Proficient in smooth check-in/check-out processes and team collaboration. Strong multitasker with strategic planning and communication abilities, excelling in fast-paced environments. Currently pursuing a Bachelor of Science in Psychology to enhance guest interactions and support team dynamics. Long-term goal: Obtain License in Clinical Psychology and work with Texas Department of Criminal Justice to positively impact lives. Excited to bring enthusiasm and dedication to your team.
Overview
1
1
year of professional experience
Work History
Front Desk Clerk
Best Western Hotel
Canyon, TX
02.2024 - Current
- Engaged in friendly conversations with patrons while conducting check-ins at the front desk.
- Enhanced customer satisfaction by fostering professional connections and providing coordinated service.
- Successfully addressed and resolved a wide range of building and room issues through collaboration with housekeeping and maintenance team.
Volunteer
AmeriCorps WTAMU
Canyon, TX
06.2023 - 06.2024
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Facilitated engagement with children, promoting their growth and development
Education
Psychology
West Texas A&M University
Canyon, TXSkills
- Guest Relations
- Multi-Line Phone Systems
- Hospitality Management
- Customer Service
- Hardworking
- Excel
- American sign language proficient
Affiliations
- Plan trips for the Criminal Justice Association to go on different prison trips!
- I try to help break the stigma around mental health on my campus!
References
References available upon request.
Timeline
Front Desk Clerk
Best Western Hotel
02.2024 - Current
Volunteer
AmeriCorps WTAMU
06.2023 - 06.2024
Psychology
West Texas A&M University
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