Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tia Liqyanah

Tinley Park,IL

Summary

Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
11.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Reviewed and verified customer information and insurance provider information.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Educated community members about environmentally-related health issues.

Wheelchair Assistant

Prospect
08.2019 - 03.2020
  • Greeted customers, answered questions and discussed services.
  • Aided customers with TSA checkpoint screenings.
  • Assisted customers with baggage claims.
  • Helped customers enter airplane, locate seat and stow luggage.
  • Backed wheelchairs down jetways to safely overcome decline of ramp.
  • Reviewed airline tickets, interpreted airline city codes and read domestic and international forms.
  • Transported individuals requesting wheelchair service to and from desired locations.
  • Communicated with gate agents to coordinate assistance boarding.
  • Observed student behaviors and looked for signs of concerns such as injury, illness and emotional disturbance.
  • Determined and adjusted seating arrangements to address behavioral or safety concerns.
  • Answered questions and provided accurate information to students and family members.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.

Volunteer

Advocate Health Care
07.2017 - 01.2020
  • Volunteered over 400 hours with organization helping patients family receive information needed.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Talked with volunteer prospects to identify personal goals and effectively pair individuals with appropriate organizations.
  • Welcomed customers and answered questions regarding their health.
  • Delivered personal items such as newspapers and flowers throughout hospital.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Educated residents and families about available services and resources.

Education

Associate of Science - Biology

Moraine Valley Community College
Palos Hills, IL

Bachelor of Science - Nursing

Chamberlain University College of Nursing
Tinley Park, IL
12.2024

Skills

  • Answering and Routing Calls
  • Equipment Cleaning and Maintenance
  • Critical Thinking
  • Rule enforcement
  • Billing Processing
  • Problem-solving skills
  • Documentation skills
  • Special needs support
  • Loading and unloading expertise
  • Team building
  • Operational improvement
  • Problem resolution
  • Communications
  • Planning and coordination
  • Customer service
  • Organization
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Task Prioritization

Certification

  • CPhT - Certified Pharmacy Technician
  • PT - Phlebotomy Technician
  • CNA - Certified Nurse Assistant
  • Licensed administer Covid and Influenza vaccinations since 01/2021

Languages

Arabic
Native or Bilingual

Timeline

Pharmacy Technician

Walgreens
11.2020 - Current

Wheelchair Assistant

Prospect
08.2019 - 03.2020

Volunteer

Advocate Health Care
07.2017 - 01.2020

Associate of Science - Biology

Moraine Valley Community College

Bachelor of Science - Nursing

Chamberlain University College of Nursing

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Tia Liqyanah