Tia Murray
New Orleans,LA
Summary
Dynamic and customer-focused professional with extensive experience. Proven ability to excel in high-pressure environments while delivering exceptional service. Skilled in cash handling and strong multitasking, consistently enhancing guest experiences and fostering repeat business.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Omni Hotels & Resorts
10.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Walmart
06.2023 - 09.2023
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
TGI Fridays
05.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
BBA - Human Resources Management
University of Technology
Kinston Jamaica08-2029
Green Island High
Jamaica05-2018
Skills
- Customer service
- Strong multitasking
- Active learning
- Cash handling
- Complex Problem-solving
Timeline
Restaurant Hostess
Omni Hotels & Resorts
10.2024 - Current
Cashier
Walmart
06.2023 - 09.2023
Server
TGI Fridays
05.2023 - 09.2023
BBA - Human Resources Management
University of Technology
Green Island High