Tiahna Ahlrich
Boise,ID
Summary
Dedicated Patient Access Specialist with expertise in patient registration, insurance verification, and confidentiality management. Proven ability to adapt to dynamic environments while ensuring seamless patient experiences. Strong communication and problem-solving skills enhance team collaboration and drive results in patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Access Specialist II
St. Luke's Regional Medical Center
07.2024 - Current
- Booking surgical cases, scheduling initial consultations as well as post op visits, answering phone calls, processing referrals, insurance authorizations for surgeries as well as diagnostic imaging.
Client Service Coordinator
Banfield Pet Hospital
11.2021 - Current
- Greeting clients, handling check ins and scheduling appointments. Answer phone calls and questions that people may have. Filling medications and check outs for pets after surgery. Counting the till and turning in the deposit daily.
Leasing Agent
Sage Apartment Communities
09.2020 - 07.2021
- Answering phone calls and any questions prospects may have about availability and the property. Move in paperwork for new tenants, filing, and posting ads for upcoming units.
Cashier
Walmart
10.2019 - 06.2020
- Cashier, peer trainer, keeping front end stocked and clean
Crew Member
Burger King
03.2019 - 07.2019
- Money handling and order taking
Stocker/Cashier
Walmart
07.2018 - 12.2018
- Backroom stocking/organizing, keeping fresh produce fully stocked, helping customers when needed, and nightly cleanup duties
Wendy's Crew Member
Wendys
09.2017 - 06.2018
- Cooking and serving food, money handling, and making sure that the customer was always satisfied with their service.
Education
Esthetics (College Degree) -
Paul Mitchell the School
Boise, ID04.2023
High school diploma or GED - undefined
Cosmetology (College Degree) - undefined
Paul Mitchell the School
Boise, ID01.2022
Skills
- Phone etiquette
- Computer skills
- Insurance verification
- Communication skills
- Health insurance authorizations
- Computer literacy
- Medical office experience
- Medical terminology
- Microsoft Office
- Sales
- Administrative experience
- Customer Service
- Front desk operations
- Appointment scheduling
- HIPAA compliance
Certification
- Driver's License July 2023 to April 2029
- Esthetician License April 2023 to April 2025
- Cosmetology License January 2022 to April 2024
Timeline
Patient Access Specialist II
St. Luke's Regional Medical Center
07.2024 - Current
Client Service Coordinator
Banfield Pet Hospital
11.2021 - Current
Leasing Agent
Sage Apartment Communities
09.2020 - 07.2021
Cashier
Walmart
10.2019 - 06.2020
Crew Member
Burger King
03.2019 - 07.2019
Stocker/Cashier
Walmart
07.2018 - 12.2018
Wendy's Crew Member
Wendys
09.2017 - 06.2018
High school diploma or GED - undefined
Cosmetology (College Degree) - undefined
Paul Mitchell the School
Esthetics (College Degree) -
Paul Mitchell the School